Case at quality check
Amara Whitfield
Customer Service · Case Management · CS4A Case Lifecycle
$69k
value
89%
confidence
1
people affected
1h 28m
age
1h 30m
sla
86%
progress
Currently held by
O2C spine
Running in the shared AI GBS spine
Raised by
Naomi Raman
Requester of record
At station
Quality check
AI GBS layer · station 6 of 7
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared assign
-88mCase Lifecycle Agent
Spine control pack posted, three-way evidence attached
Cleared progress
-70mCase Lifecycle Agent
Spine control pack posted, three-way evidence attached
Cleared sla watch
-53mCase Lifecycle Agent
Spine control pack posted, three-way evidence attached
Cleared resolve
-35mReopen Detection Agent
Inputs, rule version and output hash written to the evidence log
Holding at quality check
-18mCase Lifecycle Agent
Spine control pack posted, three-way evidence attached
What happens next
The next station and its rule
Close
run by Case Lifecycle Agent · AI GBS layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Handed to the AI GBS depot
Why the signal is what it is
Derived from time against commitment, not from the state
Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.