Service request at route
Owen Ferreira
Administration · Corporate Services · AD10A Service Request to Fulfillment
$91k
value
84%
confidence
36
people affected
16m
age
1h 21m
sla
50%
progress
Currently held by
Service Level Agent
An agent owns the next move
Raised by
Farrah Haddad
Requester of record
At station
Route
Workflow layer · station 3 of 6
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared request
-16mService Catalog Agent
Inputs, rule version and output hash written to the evidence log
Cleared triage
-11mService Catalog Agent
Spine control pack posted, three-way evidence attached
Holding at route
-5mSupplier Performance Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Fulfill
run by Cost Allocation Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Derived from time against commitment, not from the state
Green. This item is still inside the time it was committed to, and it is not close enough to that line for its materiality to pull it forward. Green says nothing about who holds it: an item can be green and sitting with a person.