Service request at confirm
Grace Mensah
Administration · Corporate Services · AD10A Service Request to Fulfillment
$63k
value
97%
confidence
17
people affected
31m
age
26m
sla
83%
progress
Currently held by
Cost Allocation Agent
An agent owns the next move
Raised by
Aaron Sandoval
Requester of record
At station
Confirm
Workflow layer · station 5 of 6
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared request
-31mService Catalog Agent
Inputs, rule version and output hash written to the evidence log
Cleared triage
-25mService Catalog Agent
Spine control pack posted, three-way evidence attached
Cleared route
-19mSupplier Performance Agent
Inputs, rule version and output hash written to the evidence log
Cleared fulfill
-12mCost Allocation Agent
Inputs, rule version and output hash written to the evidence log
Holding at confirm
-6mService Level Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Close
run by Service Catalog Agent · AI GBS layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Handed to the AI GBS depot
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 5m · 17 people or records downstream of this decision