Zoom 3 of 3 — line
Quote-to-Signature
Transactional line · Revenue Growth Management · Quote-to-Order
Runs when: Runs transactional. Starts when a scheduled window opens.
6020
units a week
85%
touchless
8
stations
21.2h
timetable
17.5h
actual
-17%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Configure
AI GBS AI GBS depotrun by Configuration Validation Agent
dwell 35msla 47mqueued 20 - 02
Validate
AI GBS AI GBS depotrun by Configuration Validation Agent
dwell 16msla 29mqueued 26 - 03
Price
AI GBS AI GBS depotrun by Configuration Validation Agent
dwell 23msla 53mqueued 36 - 04
Route approvals
Policyrun by Director, Quote Operations
Gate: Held for a named human when the unit exceeds the quote decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Quote Operations
dwell 247msla 469mqueued 2 - 05
Generate document
AI GBS AI GBS depotrun by Configuration Validation Agent
dwell 161msla 189mqueued 43 - 06
Send for signature
AI GBS AI GBS depotrun by Configuration Validation Agent
dwell 183msla 326mqueued 19 - 07
Countersign
Policyrun by Director, Quote Operations
Gate: Held for a named human when the unit exceeds the quote decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Quote Operations
dwell 260msla 472mqueued 1 - 08
Convert to order
AI GBS AI GBS depotrun by Configuration Validation Agent
dwell 103msla 119mqueued 16
Live trains on this line
8 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| RO3A-1003 | Quote at convert to order Rafael Ellery | O2C spine gbs | $51k | Auto-cleared | 3h 29m / 1h 59m |
| RO3A-1007 | Quote at send for signature Yuki Sorensen | O2C spine gbs | $58k | In flight | 5h 54m / 5h 26m |
| RO3A-1018 | Quote at configure Leila Farouk | O2C spine gbs | $66k | In flight | 1h 3m / 47m |
| RO3A-1026 | Quote at countersign Victor Marchetti | Director, Quote Operations human | $51k | Human hold | 9h 33m / 7h 52m |
| RO3A-1030 | Quote at validate Sanjay Kowalski | O2C spine gbs | $77k | In flight | 20m / 29m |
| RO3A-1039 | Quote at countersign Naomi Lindqvist | Director, Quote Operations human | $14k | Human hold | 7h 54m / 7h 52m |
| RO3A-1047 | Quote at configure Victor Farouk | O2C spine gbs | $27k | In flight | 1h 5m / 47m |
| RO3A-1055 | Quote at validate Leila Nakamura | O2C spine gbs | $67k | In flight | 5m / 29m |