Zoom 3 of 3 — line
Continuous Hygiene
Transactional line · Revenue Growth Management · CRM Data Stewardship
Runs when: Runs transactional. Starts when a request lands in the queue.
3968
units a week
96%
touchless
6
stations
18.7h
timetable
20.3h
actual
+9%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Scan
AI GBS AI GBS depotrun by Field Completeness Agent
dwell 146msla 341mqueued 28 - 02
Detect defect
Workflowrun by Enrichment Agent
dwell 54msla 116mqueued 36 - 03
Auto-merge
AI GBS AI GBS depotrun by Field Completeness Agent
dwell 134msla 319mqueued 42 - 04
Auto-enrich
AI GBS AI GBS depotrun by Field Completeness Agent
dwell 77msla 92mqueued 41 - 05
Steward review
Policyrun by Director, Revenue Data
Gate: Held for a named human when the unit exceeds the record decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Revenue Data
dwell 442msla 924mqueued 5 - 06
Close
Workflowrun by Data Policy Agent
dwell 115msla 210mqueued 34
Live trains on this line
9 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| RO1A-1004 | Record at close Clara Bianchi | Hierarchy Resolution Agent agent | $31k | Auto-cleared | 3h 45m / 3h 30m |
| RO1A-1012 | Record at auto-merge Anika Adeyemi | O2C spine gbs | $29k | In flight | 4h 20m / 5h 19m |
| RO1A-1019 | Record at auto-merge Lukas Whitfield | Director, Revenue Data human | $48k | Human hold | 1h 29m / 5h 19m |
| RO1A-1024 | Record at scan Amara Whitfield | O2C spine gbs | $68k | In flight | 2h 16m / 5h 41m |
| RO1A-1032 | Record at close Oscar Lindqvist | Duplicate Detection Agent agent | $81k | Evidence posted | 3h 39m / 3h 30m |
| RO1A-1041 | Record at steward review Bruno Sorensen | Director, Revenue Data human | $73k | Human hold | 15h 55m / 15h 24m |
| RO1A-1042 | Record at steward review Ethan Delgado | Enrichment Agent agent | $57k | Evidence posted | 12h 25m / 15h 24m |
| RO1A-1053 | Record at steward review Naomi Baptiste | Ownership Reconciliation Agent agent | $63k | Evidence posted | 6h 56m / 15h 24m |
| RO1A-1061 | Record at auto-merge Clara Duarte | Director, Revenue Data human | $67k | Human hold | 1h 36m / 5h 19m |