Zoom 3 of 3 — line
Device Refresh
Transactional line · Information Technology · End-User Compute
Runs when: Runs transactional. Starts when a scheduled window opens.
983
units a week
84%
touchless
7
stations
2.6h
timetable
2.7h
actual
+4%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Detect age
AI GBS AI GBS depotrun by Device Provisioning Agent
dwell 165msla 205mqueued 27 - 02
Model cost
Workflowrun by Patch Compliance Agent
dwell 30msla 67mqueued 5 run by Software Deployment Agent
dwell 154msla 363mqueued 6- 04
Approve
Policyrun by Director, Workplace Technology
Gate: Held for a named human when the unit exceeds the device decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Workplace Technology
dwell 165msla 309mqueued 6 - 05
Order
AI GBS AI GBS depotrun by Device Provisioning Agent
dwell 118msla 206mqueued 15 - 06
Swap
Workflowrun by Device Policy Agent
dwell 31msla 69mqueued 35 - 07
Retire
AI GBS AI GBS depotrun by Device Provisioning Agent
dwell 91msla 201mqueued 24
Live trains on this line
5 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| IT3C-1006 | Device at order Owen Adeyemi | IT spine gbs | $11k | Evidence posted | 3h 17m / 3h 26m |
| IT3C-1009 | Device at budget check Kofi Mensah | Director, Workplace Technology human | $57k | Human hold | 6h 24m / 6h 3m |
| IT3C-1018 | Device at swap Victor Ferreira | Device Health Agent agent | $63k | Evidence posted | 38m / 1h 9m |
| IT3C-1023 | Device at swap Owen Mensah | Software Deployment Agent agent | $73k | In flight | 58m / 1h 9m |
| IT3C-1028 | Device at swap Nadia Costa | End-User Compute Orchestrator agent | $50k | In flight | 57m / 1h 9m |