Zoom 3 of 3 — line
Device Refresh
Transactional line · Information Technology · End-User Compute
Runs when: Runs transactional. Starts when a scheduled window opens.
983
units a week
84%
touchless
7
stations
2.6h
timetable
2.7h
actual
+4%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Detect age
AI GBS AI GBS depotrun by Device Provisioning Agent
dwell 165msla 205mqueued 27 - 02
Model cost
Workflowrun by Patch Compliance Agent
dwell 30msla 67mqueued 5 run by Software Deployment Agent
dwell 154msla 363mqueued 6- 04
Approve
Policyrun by Director, Workplace Technology
Gate: Held for a named human when the unit exceeds the device decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Workplace Technology
dwell 165msla 309mqueued 6 - 05
Order
AI GBS AI GBS depotrun by Device Provisioning Agent
dwell 118msla 206mqueued 15 - 06
Swap
Workflowrun by Device Policy Agent
dwell 31msla 69mqueued 35 - 07
Retire
AI GBS AI GBS depotrun by Device Provisioning Agent
dwell 91msla 201mqueued 24
Live trains on this line
5 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| IT3C-1006 | Device at order Owen Adeyemi | IT spine gbs | $11k | Evidence posted | 3h 17m / 3h 26m |
| IT3C-1009 | Device at budget check Kofi Mensah | Director, Workplace Technology human | $57k | Human hold | 6h 24m / 6h 3m |
| IT3C-1018 | Device at swap Victor Ferreira | Device Health Agent agent | $63k | Evidence posted | 38m / 1h 9m |
| IT3C-1023 | Device at swap Owen Mensah | Software Deployment Agent agent | $73k | In flight | 58m / 1h 9m |
| IT3C-1028 | Device at swap Nadia Costa | End-User Compute Orchestrator agent | $50k | In flight | 57m / 1h 9m |