Zoom 3 of 3 — line
Estate Health Assessment
Analytical line · AI GBS & Global Business Services · Service Delivery Management
Runs when: Runs analytical. Starts when the reporting period closes.
39
units a week
47%
touchless
6
stations
2.1d
timetable
45.1h
actual
-9%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Score agents
AI GBS AI GBS depotrun by Stakeholder Reporting Agent
dwell 366msla 822mqueued 40 - 02
Score towers
AI GBS AI GBS depotrun by Stakeholder Reporting Agent
dwell 91msla 177mqueued 28 - 03
Draft rating
Workflowrun by Escalation Management Agent
dwell 425msla 654mqueued 21 - 04
Challenge
Workflowrun by Stakeholder Reporting Agent
dwell 497msla 1020mqueued 17 - 05
Ratify
Policyrun by Head of Service Delivery
Gate: Held for a named human when the unit exceeds the service review decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Head of Service Delivery
dwell 1855msla 4159mqueued 6 - 06
Publish
Workflowrun by Estate Health Agent
dwell 486msla 1055mqueued 39
Live trains on this line
3 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| GB9C-1003 | Service review at draft rating Aaron Farouk | Service Delivery Orchestrator agent | $128k | In flight | 2h 32m / 10h 54m |
| GB9C-1008 | Service review at publish Pierre Voss | SLA Monitoring Agent agent | $472k | Auto-cleared | 6h 15m / 17h 35m |
| GB9C-1016 | Service review at draft rating Anika Adeyemi | Delivery Model Agent agent | $495k | In flight | 14h 32m / 10h 54m |