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Estate Health Assessment
Analytical line · AI GBS & Global Business Services · Service Delivery Management
Runs when: Runs analytical. Starts when the reporting period closes.
39
units a week
47%
touchless
6
stations
2.1d
timetable
45.1h
actual
-9%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Score agents
AI GBS AI GBS depotrun by Stakeholder Reporting Agent
dwell 366msla 822mqueued 40 - 02
Score towers
AI GBS AI GBS depotrun by Stakeholder Reporting Agent
dwell 91msla 177mqueued 28 - 03
Draft rating
Workflowrun by Escalation Management Agent
dwell 425msla 654mqueued 21 - 04
Challenge
Workflowrun by Stakeholder Reporting Agent
dwell 497msla 1020mqueued 17 - 05
Ratify
Policyrun by Head of Service Delivery
Gate: Held for a named human when the unit exceeds the service review decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Head of Service Delivery
dwell 1855msla 4159mqueued 6 - 06
Publish
Workflowrun by Estate Health Agent
dwell 486msla 1055mqueued 39
Live trains on this line
3 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| GB9C-1003 | Service review at draft rating Aaron Farouk | Service Delivery Orchestrator agent | $128k | In flight | 2h 32m / 10h 54m |
| GB9C-1008 | Service review at publish Pierre Voss | SLA Monitoring Agent agent | $472k | Auto-cleared | 6h 15m / 17h 35m |
| GB9C-1016 | Service review at draft rating Anika Adeyemi | Delivery Model Agent agent | $495k | In flight | 14h 32m / 10h 54m |