The catalogue Supply ChainResilience & RiskJudgment

Service SC11C

Resilience Posture Position

Runs judgment. Starts when a leadership team frames the question. It runs 2 times a week across 6 stations. One of those stations stops for a person and 5 are done by an agent, none of them on the shared spine.

Runs a week

126 in flight right now.

Stations

1 person · 5 agent · 0 spine

Agent share of steps

83%

Autonomy on this service is set at 69% against a ceiling of 74%.

Decisions a person makes

Held by Director, Supply Resilience.

Touchless

32%

Share of runs that complete without anybody opening them.

Timetable against actual

398.4h

Actual 306.7h, 91.7h under the timetable.

Operations

The lane diagram

Read it left to right. more

Person1 station and 48% of the dwellAgent5 stations and 52% of the dwellShared spine0 stations and 0% of the dwell1 crossing between lanes

Human

decides

Agent

does the work

GBS

shared spine

System

attributed by rule

Enterprise Data Warehouse

Group ERP — Materials and Inventory

Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#	Station	Lane	Who	Layer	Dwell	Target	In flight	System
1	Frame	Agent	Disruption Sensing Agent	strategy	43h 8m	86h 23m	39	Enterprise Data Warehouse
2	Model options	Agent	Multi-tier Mapping Agent	strategy	59h 26m	124h 19m	33	Enterprise Data Warehouse
3	Cost of resilience	Agent	Single-source Risk Agent	strategy	36h 19m	62h 27m	7	Enterprise Data Warehouse
4	Draft position	Agent	Playbook Activation Agent	strategy	54h 32m	108h 44m	25	Enterprise Data Warehouse
5	Challenge	Agent	Recovery Coordination Agent	strategy	60h 40m	127h 42m	21	Enterprise Data Warehouse
6	Ratify Held for a named human when the unit exceeds the risk event decision envelope, when confidence falls below the floor, or when a policy clause is engaged.	Human	Director, Supply Resilience	policy	236h 50m	526h 53m	1	Group ERP — Materials and Inventory

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more

Move something

Demand100%

2 a week is what the estate records. more

Decisions handed to agents0 of 0

This service has at most one gate, so there is nothing to hand over without removing the last human decision.

People on the gates14 people

Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.

Agent speed100%

100% is the dwell the estate records today. more

Person time a week

473.7h

2 items at 14,210 minutes of decision each.

Agent time a week

508.2h

15,245 minutes an item, which does not compete for a person.

Gate load

97%

Inside capacity, with 16.3h of headroom.

Stations without a person

83%

1 gate left on 6 stations.

Where an item spends its time

48% waiting on a person

52% in the agent lane

An item now takes 29,455 minutes of worked time end to end against 29,455 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.

What this model is, on Resilience Posture Position

The simulation is arithmetic on the estate, not a queueing model. more

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking. more

6 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking. more

No break below was chosen. more

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

6 stations, nothing waiting, nothing sent back

0 min of 20.5 days

now Frame · Disruption Sensing Agent · 43 hrs

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 20.7 days

now Frame · Disruption Sensing Agent · 43 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen. more

What the two runs say together

3 counted categories land on this procedure. more

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen. more

Two clocks run. Worked time is the sum of the time the work is actually being done … more

Live observability

Systems this service would touch

Attributed by rule from the function's system list. more

2 systems attributed

0 of 2 returning records

The system register

Enterprise Data Warehouse

Snowflake · analytics · inbound · critical

modeled

5 of 6 stations attributed here · read only

Group ERP — Materials and Inventory

SAP S/4HANA MM · supply · bidirectional · high

modeled

1 of 6 stations attributed here · would write back

System attribution is a rule, not a reading. more

Who runs it

Orchestration and accountability

Orchestrated by: Supply Resilience Orchestrator
That orchestrator’s remit: Owns risk event work end to end inside Supply Chain. Runs 3 lines across 18 stations, drains the repeatable share into no shared tower, and holds 4 human gates.
Accountable person: Director, Supply Resilience
Sub-function: Resilience & Risk
Shared spine tower: Not on the shared spine
Hand-over points: None — this service stays inside its function

Other services in this sub-function

2 alongside this one

Disruption ResponseSC11A Multi-tier Risk SweepSC11B

What this page is and is not

This is a catalogue of the modeled estate. more