The catalogue Procurement & Source-to-PaySourcing & RFxTransactional

Service PR3A

Sourcing Event

Runs transactional. Starts when a threshold is crossed. It runs 3,113 times a week across 10 stations. 2 of those stations stop for a person and 8 are done by an agent, 2 of them on the shared spine.

Runs a week

3,113

224 in flight right now.

Stations

2 person · 6 agent · 2 spine

Agent share of steps

80%

Autonomy on this service is set at 75% against a ceiling of 80%.

Decisions a person makes

Held by Director, Strategic Sourcing.

Touchless

84%

Share of runs that complete without anybody opening them.

Timetable against actual

8.4h

Actual 6.4h, 2.0h under the timetable.

Operations

The lane diagram

Read it left to right. more

Person2 stations and 25% of the dwellAgent6 stations and 50% of the dwellShared spine2 stations and 25% of the dwell5 crossings between lanes

Human

decides

Agent

does the work

GBS

shared spine

System

attributed by rule

Group ERP — Financials

Source-to-Pay Suite

Treasury and Cash Management

Group ERP — Financials

Invoice Capture and AP Automation

Contract Lifecycle Management

Group ERP — Materials and Inventory

Group ERP — Financials

Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#	Station	Lane	Who	Layer	Dwell	Target	In flight	System
1	Capture requirement	Agent	Requirement Capture Agent	workflow	1h 34m	1h 54m	33	Group ERP — Financials
2	Approve scope Held for a named human when the unit exceeds the sourcing event decision envelope, when confidence falls below the floor, or when a policy clause is engaged.	Human	Director, Strategic Sourcing	policy	11m	22m	4	Group ERP — Financials
3	Build longlist	Agent	RFx Authoring Agent	workflow	2h 37m	5h 34m	39	Source-to-Pay Suite
4	Author RFx	Agent	Bid Analysis Agent	workflow	5m	11m	31	Treasury and Cash Management
5	Issue	GBS	Requirement Capture Agent	gbs	1h 39m	3h 49m	31	Group ERP — Financials
6	Clarify	GBS	Requirement Capture Agent	gbs	2h 46m	5h 8m	32	Group ERP — Financials
7	Analyze bids	Agent	Sourcing Policy Agent	workflow	1h 19m	2h	1	Invoice Capture and AP Automation
8	Shortlist	Agent	Sourcing Orchestrator	workflow	1h 2m	1h 36m	28	Contract Lifecycle Management
9	Recommend	Agent	Requirement Capture Agent	workflow	2h 21m	4h 29m	16	Group ERP — Materials and Inventory
10	Award decision Held for a named human when the unit exceeds the sourcing event decision envelope, when confidence falls below the floor, or when a policy clause is engaged.	Human	Director, Strategic Sourcing	policy	4h 14m	8h 19m	9	Group ERP — Financials

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more

Move something

Demand100%

3,113 a week is what the estate records. more

Decisions handed to agents0 of 2

Cheapest decision first. The last gate never moves: something on this service always ends with a person.

People on the gates393 people

Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.

Agent speed100%

100% is the dwell the estate records today. more

Person time a week

13,749.1h

3,113 items at 265 minutes of decision each.

Agent time a week

41,662.3h

803 minutes an item, which does not compete for a person.

Gate load

100%

Inside capacity, with 5.9h of headroom.

Stations without a person

80%

2 gates left on 10 stations.

Where an item spends its time

25% waiting on a person

75% in the agent lane

An item now takes 1,068 minutes of worked time end to end against 1,068 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.

What this model is, on Sourcing Event

The simulation is arithmetic on the estate, not a queueing model. more

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking. more

10 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking. more

No break below was chosen. more

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

10 stations, nothing waiting, nothing sent back

0 min of 18 hrs

now Capture requirement · Requirement Capture Agent · 1.6 hrs

As the ledger has it

the same stations, plus 4 categories the estate already counts

0 min of 37 hrs

now Capture requirement · Requirement Capture Agent · 1.6 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen. more

What the two runs say together

4 counted categories land on this procedure. more

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen. more

Two clocks run. Worked time is the sum of the time the work is actually being done … more

Live observability

Systems this service would touch

Attributed by rule from the function's system list. more

6 systems attributed

0 of 6 returning records

The system register

Group ERP — Financials

SAP S/4HANA · ledger · bidirectional · critical

modeled

5 of 10 stations attributed here · would write back

Source-to-Pay Suite

SAP Ariba · procurement · bidirectional · critical

modeled