LensReading which lens this session carries.
The catalogueLegalLitigation & DisputesJudgment

Service LG7C

Settlement Position

Runs judgment. Starts when a break condition on a live position fires. It runs 4 times a week across 6 stations. One of those stations stops for a person and 5 are done by an agent, none of them on the shared spine.

Runs a week

4

145 in flight right now.

Stations

6

1 person · 5 agent · 0 spine

Agent share of steps

83%

Autonomy on this service is set at 55% against a ceiling of 58%.

Decisions a person makes

1

Held by VP Litigation.

Touchless

16%

Share of runs that complete without anybody opening them.

Timetable against actual

790.8h

Actual 980.7h, 189.9h over the timetable.

Operations

The lane diagram

Read it left to right.

Person1 station and 26% of the dwellAgent5 stations and 74% of the dwellShared spine0 stations and 0% of the dwell1 crossing between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Frame

AgentMatter Intake Agentstrategy32h 10m45h 35m43Contract Lifecycle Management
2

Model outcomes

AgentLegal Hold Agentstrategy56h 2m132h 54m42Contract Lifecycle Management
3

Cost of continuing

AgentDocument Review Agentstrategy48h 13m88h 44m6Contract Lifecycle Management
4

Draft position

AgentChronology Builder Agentstrategy37h 16m85h 32m23Contract Lifecycle Management
5

Challenge

AgentExposure Modeling Agentstrategy28h 29m65h 16m26Contract Lifecycle Management
6

GC ratify

Held for a named human when the unit exceeds the matter decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanVP Litigationpolicy70h 2m145h 36m5Contract Lifecycle Management

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
4 a week is what the estate records.
Decisions handed to agents0 of 0
This service has at most one gate, so there is nothing to hand over without removing the last human decision.
People on the gates9 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
280.1h
4 items at 4,202 minutes of decision each.
Agent time a week
808.7h
12,130 minutes an item, which does not compete for a person.
Gate load
89%
Inside capacity, with 34.9h of headroom.
Stations without a person
83%
1 gate left on 6 stations.
Where an item spends its time
26% waiting on a person
74% in the agent lane
An item now takes 16,332 minutes of worked time end to end against 16,332 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Settlement Position

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

6 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

6 stations, nothing waiting, nothing sent back

0 min of 11.3 days

now Frame · Matter Intake Agent · 32 hrs

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 11.6 days

now Frame · Matter Intake Agent · 32 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

3 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

1 systems attributed

0 of 1 returning records

Contract Lifecycle Management

Icertis · legal · bidirectional · high

modeled

6 of 6 stations attributed here · would write back

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
Litigation Orchestrator
That orchestrator’s remit
Owns matter work end to end inside Legal. Runs 3 lines across 20 stations, drains the repeatable share into no shared tower, and holds 6 human gates.
Accountable person
VP Litigation
Sub-function
Litigation & Disputes
Shared spine tower
Not on the shared spine
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.