LensReading which lens this session carries.
The catalogueLegalCorporate & GovernanceTransactional

Service LG3A

Board Meeting Cycle

Runs transactional. Starts when a threshold is crossed. It runs 4,042 times a week across 7 stations. One of those stations stops for a person and 6 are done by an agent, 3 of them on the shared spine.

Runs a week

4,042

183 in flight right now.

Stations

7

1 person · 3 agent · 3 spine

Agent share of steps

86%

Autonomy on this service is set at 68% against a ceiling of 72%.

Decisions a person makes

1

Held by Company Secretary.

Touchless

72%

Share of runs that complete without anybody opening them.

Timetable against actual

1.7h

Actual 2.0h, 0.3h over the timetable.

Operations

The lane diagram

Read it left to right.

Person1 station and 31% of the dwellAgent3 stations and 22% of the dwellShared spine3 stations and 48% of the dwell4 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Document and Matter Management
Contract Lifecycle Management
Contract Lifecycle Management
Contract Lifecycle Management
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Set agenda

AgentEntity Register Agentworkflow2h 28m4h 10m27Contract Lifecycle Management
2

Assemble pack

GBSEntity Register Agentgbs2h 38m3h 29m30Contract Lifecycle Management
3

Circulate

GBSEntity Register Agentgbs2h 37m4h 5m40Contract Lifecycle Management
4

Meet

AgentFiling Calendar Agentworkflow18m31m46Document and Matter Management
5

Draft minutes

AgentDelegation of Authority Agentworkflow31m1h 13m36Contract Lifecycle Management
6

Chair approve

Held for a named human when the unit exceeds the corporate action decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanCompany Secretarypolicy4h 37m6h 59m4Contract Lifecycle Management
7

File

GBSEntity Register Agentgbs1h 54m3h 52m0Contract Lifecycle Management

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
4,042 a week is what the estate records.
Decisions handed to agents0 of 0
This service has at most one gate, so there is nothing to hand over without removing the last human decision.
People on the gates534 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
18,660.6h
4,042 items at 277 minutes of decision each.
Agent time a week
42,171.5h
626 minutes an item, which does not compete for a person.
Gate load
100%
Inside capacity, with 29.4h of headroom.
Stations without a person
86%
1 gate left on 7 stations.
Where an item spends its time
31% waiting on a person
69% in the agent lane
An item now takes 903 minutes of worked time end to end against 903 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Board Meeting Cycle

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

7 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

7 stations, nothing waiting, nothing sent back

0 min of 15 hrs

now Set agenda · Entity Register Agent · 2.5 hrs

As the ledger has it

the same stations, plus 4 categories the estate already counts

0 min of 34 hrs

now Set agenda · Entity Register Agent · 2.5 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

4 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

The separation register records a duty conflict against a sub-function and a named post, not against one procedure.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

2 systems attributed

0 of 2 returning records

Contract Lifecycle Management

Icertis · legal · bidirectional · high

modeled

6 of 7 stations attributed here · would write back

Document and Matter Management

iManage · legal · inbound · medium

modeled

1 of 7 stations attributed here · read only

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
Corporate Secretariat Orchestrator
That orchestrator’s remit
Owns corporate action work end to end inside Legal. Runs 3 lines across 18 stations, drains the repeatable share into the LEGAL tower, and holds 4 human gates.
Accountable person
Company Secretary
Sub-function
Corporate & Governance
Shared spine tower
legal
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.