The catalogue Human ResourcesStrategic Workforce PlanningJudgment

Service HR1C

Build-Buy-Borrow Position

Runs judgment. Starts when the annual doctrine review opens. It runs 1 times a week across 7 stations. One of those stations stops for a person and 6 are done by an agent, none of them on the shared spine.

Runs a week

216 in flight right now.

Stations

1 person · 6 agent · 0 spine

Agent share of steps

86%

Autonomy on this service is set at 38% against a ceiling of 62%.

Decisions a person makes

Held by VP Workforce Strategy.

Touchless

30%

Share of runs that complete without anybody opening them.

Timetable against actual

347.1h

Actual 335.7h, 11.4h under the timetable.

Operations

The lane diagram

Read it left to right. more

Person1 station and 35% of the dwellAgent6 stations and 65% of the dwellShared spine0 stations and 0% of the dwell1 crossing between lanes

Human

decides

Agent

does the work

GBS

shared spine

System

attributed by rule

Core HR and Payroll

Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#	Station	Lane	Who	Layer	Dwell	Target	In flight	System
1	Frame question	Agent	Demand Forecast Agent	strategy	53h 42m	103h 24m	45	Core HR and Payroll
2	Gather evidence	Agent	Supply & Attrition Model Agent	strategy	65h 21m	79h 54m	30	Core HR and Payroll
3	Model options	Agent	Skills Taxonomy Agent	strategy	52h 23m	115h 45m	46	Core HR and Payroll
4	Draft position	Agent	Build-Buy-Borrow Agent	strategy	32h 18m	57h 28m	34	Core HR and Payroll
5	Challenge	Agent	Headcount Scenario Agent	strategy	26h 53m	41h 41m	13	Core HR and Payroll
6	Revise	Agent	Location Strategy Agent	strategy	62h 7m	106h 38m	41	Core HR and Payroll
7	Ratify Held for a named human when the unit exceeds the plan scenario decision envelope, when confidence falls below the floor, or when a policy clause is engaged.	Human	VP Workforce Strategy	policy	161h 6m	210h 35m	7	Core HR and Payroll

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more

Move something

Demand100%

1 a week is what the estate records. more

Decisions handed to agents0 of 0

This service has at most one gate, so there is nothing to hand over without removing the last human decision.

People on the gates5 people

Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.

Agent speed100%

100% is the dwell the estate records today. more

Person time a week

161.1h

1 items at 9,666 minutes of decision each.

Agent time a week

292.7h

17,564 minutes an item, which does not compete for a person.

Gate load

92%

Inside capacity, with 13.9h of headroom.

Stations without a person

86%

1 gate left on 7 stations.

Where an item spends its time

35% waiting on a person

65% in the agent lane

An item now takes 27,230 minutes of worked time end to end against 27,230 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.

What this model is, on Build-Buy-Borrow Position

The simulation is arithmetic on the estate, not a queueing model. more

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking. more

7 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking. more

No break below was chosen. more

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

7 stations, nothing waiting, nothing sent back

0 min of 18.9 days

now Frame question · Demand Forecast Agent · 2.2 days

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 19.1 days

now Frame question · Demand Forecast Agent · 2.2 days

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen. more

What the two runs say together

3 counted categories land on this procedure. more

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen. more

Two clocks run. Worked time is the sum of the time the work is actually being done … more

Live observability

Systems this service would touch

Attributed by rule from the function's system list. more

1 systems attributed

0 of 1 returning records

The system register

Core HR and Payroll

Workday HCM · hcm · bidirectional · critical

modeled

7 of 7 stations attributed here · would write back

System attribution is a rule, not a reading. more

Who runs it

Orchestration and accountability

Orchestrated by: Workforce Planning Orchestrator
That orchestrator’s remit: Owns plan scenario work end to end inside Human Resources. Runs 3 lines across 22 stations, drains the repeatable share into the P2P tower, and holds 3 human gates.
Accountable person: VP Workforce Strategy
Sub-function: Strategic Workforce Planning
Shared spine tower: Not on the shared spine
Hand-over points: None — this service stays inside its function

Other services in this sub-function

2 alongside this one

Annual Plan BuildHR1A Quarterly Re-forecastHR1B

What this page is and is not

This is a catalogue of the modeled estate. more