The catalogue AI GBS & Global Business ServicesAutomation FactoryAnalytical

Service GB7C

Portfolio Rebalance

Runs analytical. Starts when the reporting period closes. It runs 67 times a week across 5 stations. One of those stations stops for a person and 4 are done by an agent, none of them on the shared spine.

Runs a week

130 in flight right now.

Stations

1 person · 4 agent · 0 spine

Agent share of steps

80%

Autonomy on this service is set at 68% against a ceiling of 80%.

Decisions a person makes

Held by Head of Automation.

Touchless

68%

Share of runs that complete without anybody opening them.

Timetable against actual

203.1h

Actual 187.0h, 16.1h under the timetable.

Operations

The lane diagram

Read it left to right. more

Person1 station and 36% of the dwellAgent4 stations and 64% of the dwellShared spine0 stations and 0% of the dwell2 crossings between lanes

Human

decides

Agent

does the work

GBS

shared spine

System

attributed by rule

Enterprise Data Warehouse

Group ERP — Financials

Core HR and Payroll

Group ERP — Financials

Source-to-Pay Suite

Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#	Station	Lane	Who	Layer	Dwell	Target	In flight	System
1	Aggregate benefit	Agent	Opportunity Mining Agent	workflow	2h 11m	4h 49m	23	Enterprise Data Warehouse
2	Rank backlog	Agent	Feasibility Scoring Agent	workflow	8h 39m	11h 39m	21	Group ERP — Financials
3	Draft plan	Agent	Build Agent	workflow	5h 54m	12h 27m	43	Core HR and Payroll
4	Ratify Held for a named human when the unit exceeds the automation decision envelope, when confidence falls below the floor, or when a policy clause is engaged.	Human	Head of Automation	policy	17h 11m	30h 35m	1	Group ERP — Financials
5	Re-sequence	Agent	Deployment Agent	workflow	14h 6m	29h 48m	42	Source-to-Pay Suite

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more

Move something

Demand100%

67 a week is what the estate records. more

Decisions handed to agents0 of 0

This service has at most one gate, so there is nothing to hand over without removing the last human decision.

People on the gates33 people

Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.

Agent speed100%

100% is the dwell the estate records today. more

Person time a week

1,151.3h

67 items at 1,031 minutes of decision each.

Agent time a week

2,065.8h

1,850 minutes an item, which does not compete for a person.

Gate load

100%

Inside capacity, with 3.7h of headroom.

Stations without a person

80%

1 gate left on 5 stations.

Where an item spends its time

36% waiting on a person

64% in the agent lane

An item now takes 2,881 minutes of worked time end to end against 2,881 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.

What this model is, on Portfolio Rebalance

The simulation is arithmetic on the estate, not a queueing model. more

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking. more

5 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking. more

No break below was chosen. more

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

5 stations, nothing waiting, nothing sent back

0 min of 2.0 days

now Aggregate benefit · Opportunity Mining Agent · 2.2 hrs

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 2.2 days

now Aggregate benefit · Opportunity Mining Agent · 2.2 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen. more

What the two runs say together

3 counted categories land on this procedure. more

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen. more

Two clocks run. Worked time is the sum of the time the work is actually being done … more

Live observability

Systems this service would touch

Attributed by rule from the function's system list. more

4 systems attributed

0 of 4 returning records

The system register

Group ERP — Financials

SAP S/4HANA · ledger · bidirectional · critical

modeled

2 of 5 stations attributed here · would write back

Enterprise Data Warehouse

Snowflake · analytics · inbound · critical

modeled

1 of 5 stations attributed here · read only

Core HR and Payroll

Workday HCM · hcm · bidirectional · critical

modeled

1 of 5 stations attributed here · would write back

Source-to-Pay Suite

SAP Ariba · procurement · bidirectional · critical

modeled

1 of 5 stations attributed here · would write back

System attribution is a rule, not a reading. more

Who runs it

Orchestration and accountability

Orchestrated by: Automation Factory Orchestrator
That orchestrator’s remit: Owns automation work end to end inside AI GBS & Global Business Services. Runs 4 lines across 26 stations, drains the repeatable share into the AI-OPS tower, and holds 4 human gates.
Accountable person: Head of Automation
Sub-function: Automation Factory
Shared spine tower: Not on the shared spine
Hand-over points: None — this service stays inside its function

Other services in this sub-function

3 alongside this one

Idea to ProductionGB7A Regression ResponseGB7B Automation Portfolio PositionGB7D

What this page is and is not

This is a catalogue of the modeled estate. more