LensReading which lens this session carries.
The catalogueFinanceBudgeting & ForecastingTransactional

Service FI2C

Reallocation Request

Runs transactional. Starts when a request lands in the queue. It runs 1,838 times a week across 5 stations. One of those stations stops for a person and 4 are done by an agent, 2 of them on the shared spine.

Runs a week

1,838

87 in flight right now.

Stations

5

1 person · 2 agent · 2 spine

Agent share of steps

80%

Autonomy on this service is set at 72% against a ceiling of 82%.

Decisions a person makes

1

Held by Director, Budgeting.

Touchless

81%

Share of runs that complete without anybody opening them.

Timetable against actual

5.6h

Actual 6.6h, 1.0h over the timetable.

Operations

The lane diagram

Read it left to right.

Person1 station and 10% of the dwellAgent2 stations and 57% of the dwellShared spine2 stations and 33% of the dwell4 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Bank Connectivity Gateway
Group ERP — Financials
Enterprise Data Warehouse
Group ERP — Financials
Group ERP — Financials
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Request

AgentBudget Build Agentworkflow33m40m16Bank Connectivity Gateway
2

Policy screen

GBSBudget Build Agentgbs11m16m44Group ERP — Financials
3

Model impact

AgentAssumption Tracking Agentworkflow2h 28m4h 16m5Enterprise Data Warehouse
4

Approve

Held for a named human when the unit exceeds the budget line decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanDirector, Budgetingpolicy31m38m3Group ERP — Financials
5

Apply

GBSBudget Build Agentgbs1h 33m1h 53m19Group ERP — Financials

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
1,838 a week is what the estate records.
Decisions handed to agents0 of 0
This service has at most one gate, so there is nothing to hand over without removing the last human decision.
People on the gates28 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
949.6h
1,838 items at 31 minutes of decision each.
Agent time a week
8,730.5h
285 minutes an item, which does not compete for a person.
Gate load
97%
Inside capacity, with 30.4h of headroom.
Stations without a person
80%
1 gate left on 5 stations.
Where an item spends its time
90% in the agent lane
An item now takes 316 minutes of worked time end to end against 316 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Reallocation Request

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

5 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

5 stations, nothing waiting, nothing sent back

0 min of 5.3 hrs

now Request · Budget Build Agent · 33 min

As the ledger has it

the same stations, plus 5 categories the estate already counts

0 min of 20 hrs

now Request · Budget Build Agent · 33 min

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

5 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

The separation register records a duty conflict against a sub-function and a named post, not against one procedure.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

3 systems attributed

0 of 3 returning records

Group ERP — Financials

SAP S/4HANA · ledger · bidirectional · critical

modeled

3 of 5 stations attributed here · would write back

Bank Connectivity Gateway

SWIFT and host-to-host channels · banking · bidirectional · critical

not-connected

1 of 5 stations attributed here · would write back

Enterprise Data Warehouse

Snowflake · analytics · inbound · critical

modeled

1 of 5 stations attributed here · read only

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
Budget Orchestrator
That orchestrator’s remit
Owns budget line work end to end inside Finance. Runs 3 lines across 18 stations, drains the repeatable share into the P2P tower, and holds 5 human gates.
Accountable person
Director, Budgeting
Sub-function
Budgeting & Forecasting
Shared spine tower
p2p
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.