LensReading which lens this session carries.
The catalogueFinanceBudgeting & ForecastingTransactional

Service FI2A

Annual Budget Cycle

Runs transactional. Starts when a request lands in the queue. It runs 3,814 times a week across 8 stations. 3 of those stations stop for a person and 5 are done by an agent, 5 of them on the shared spine.

Runs a week

3,814

127 in flight right now.

Stations

8

3 person · 0 agent · 5 spine

Agent share of steps

63%

Autonomy on this service is set at 72% against a ceiling of 82%.

Decisions a person makes

3

Held by Director, Budgeting.

Touchless

76%

Share of runs that complete without anybody opening them.

Timetable against actual

1.3h

Actual 1.6h, 0.3h over the timetable.

Operations

The lane diagram

Read it left to right.

Person3 stations and 60% of the dwellAgent0 stations and 0% of the dwellShared spine5 stations and 40% of the dwell2 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Issue templates

GBSBudget Build Agentgbs1h 46m3h 50m40Group ERP — Financials
2

Chase submissions

GBSBudget Build Agentgbs11m16m20Group ERP — Financials
3

Validate

GBSBudget Build Agentgbs1h 33m2h 13m8Group ERP — Financials
4

Consolidate

GBSBudget Build Agentgbs2h 1m4h46Group ERP — Financials
5

Challenge sessions

Held for a named human when the unit exceeds the budget line decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanDirector, Budgetingpolicy45m1h 40m2Group ERP — Financials
6

Executive approve

Held for a named human when the unit exceeds the budget line decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanDirector, Budgetingpolicy4h 14m5h 7m6Group ERP — Financials
7

Board approve

Held for a named human when the unit exceeds the budget line decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanDirector, Budgetingpolicy6h 23m15h 4m3Group ERP — Financials
8

Load

GBSBudget Build Agentgbs2h 10m2h 41m2Group ERP — Financials

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
3,814 a week is what the estate records.
Decisions handed to agents0 of 3
Cheapest decision first. The last gate never moves: something on this service always ends with a person.
People on the gates1239 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
43,352.5h
3,814 items at 682 minutes of decision each.
Agent time a week
29,304.2h
461 minutes an item, which does not compete for a person.
Gate load
100%
Inside capacity, with 12.5h of headroom.
Stations without a person
63%
3 gates left on 8 stations.
Where an item spends its time
60% waiting on a person
40% in the agent lane
An item now takes 1,143 minutes of worked time end to end against 1,143 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Annual Budget Cycle

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

8 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

8 stations, nothing waiting, nothing sent back

0 min of 19 hrs

now Issue templates · Budget Build Agent · 1.8 hrs

As the ledger has it

the same stations, plus 5 categories the estate already counts

0 min of 40 hrs

now Issue templates · Budget Build Agent · 1.8 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

5 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

Attestations on this estate are written against intake items, not against procedures, so a step done off the platform cannot be matched to the attestation that covers it.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

1 systems attributed

0 of 1 returning records

Group ERP — Financials

SAP S/4HANA · ledger · bidirectional · critical

modeled

8 of 8 stations attributed here · would write back

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
Budget Orchestrator
That orchestrator’s remit
Owns budget line work end to end inside Finance. Runs 3 lines across 18 stations, drains the repeatable share into the P2P tower, and holds 5 human gates.
Accountable person
Director, Budgeting
Sub-function
Budgeting & Forecasting
Shared spine tower
p2p
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.