LensReading which lens this session carries.
The catalogueFinanceFP&A & PlanningAnalytical

Service FI1A

Monthly Business Review

Runs analytical. Starts when a drift signal breaches tolerance. It runs 54 times a week across 7 stations. 2 of those stations stop for a person and 5 are done by an agent, 2 of them on the shared spine.

Runs a week

54

164 in flight right now.

Stations

7

2 person · 3 agent · 2 spine

Agent share of steps

71%

Autonomy on this service is set at 51% against a ceiling of 76%.

Decisions a person makes

2

Held by VP Financial Planning & Analysis.

Touchless

52%

Share of runs that complete without anybody opening them.

Timetable against actual

176.9h

Actual 179.4h, 2.5h over the timetable.

Operations

The lane diagram

Read it left to right.

Person2 stations and 29% of the dwellAgent3 stations and 39% of the dwellShared spine2 stations and 32% of the dwell3 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Group ERP — Financials
Bank Connectivity Gateway
Enterprise Data Warehouse
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Ingest actuals

GBSDriver Model Agentgbs8h 20m9h 45m40Group ERP — Financials
2

Explain variance

AgentScenario Modeling Agentworkflow2h 41m4h 9m28Bank Connectivity Gateway
3

Refresh drivers

AgentVariance Explanation Agentworkflow13h 33m21h 10m44Enterprise Data Warehouse
4

Draft commentary

AgentCommentary Drafting Agentworkflow12h 38m16h 6m13Group ERP — Financials
5

Business partner review

Held for a named human when the unit exceeds the analysis decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanVP Financial Planning & Analysispolicy6h 15m14h 43m6Group ERP — Financials
6

CFO review

Held for a named human when the unit exceeds the analysis decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanVP Financial Planning & Analysispolicy15h 26m20h 27m5Group ERP — Financials
7

Publish

GBSDriver Model Agentgbs14h 58m19h 47m28Group ERP — Financials

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
54 a week is what the estate records.
Decisions handed to agents0 of 2
Cheapest decision first. The last gate never moves: something on this service always ends with a person.
People on the gates34 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
1,170.9h
54 items at 1,301 minutes of decision each.
Agent time a week
2,817h
3,130 minutes an item, which does not compete for a person.
Gate load
98%
Inside capacity, with 19.1h of headroom.
Stations without a person
71%
2 gates left on 7 stations.
Where an item spends its time
29% waiting on a person
71% in the agent lane
An item now takes 4,431 minutes of worked time end to end against 4,431 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Monthly Business Review

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

7 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

7 stations, nothing waiting, nothing sent back

0 min of 3.1 days

now Ingest actuals · Driver Model Agent · 8.3 hrs

As the ledger has it

the same stations, plus 6 categories the estate already counts

0 min of 5.7 days

now Ingest actuals · Driver Model Agent · 8.3 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

6 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

The separation register records a duty conflict against a sub-function and a named post, not against one procedure.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

3 systems attributed

0 of 3 returning records

Group ERP — Financials

SAP S/4HANA · ledger · bidirectional · critical

modeled

5 of 7 stations attributed here · would write back

Bank Connectivity Gateway

SWIFT and host-to-host channels · banking · bidirectional · critical

not-connected

1 of 7 stations attributed here · would write back

Enterprise Data Warehouse

Snowflake · analytics · inbound · critical

modeled

1 of 7 stations attributed here · read only

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
FP&A Orchestrator
That orchestrator’s remit
Owns analysis work end to end inside Finance. Runs 3 lines across 18 stations, drains the repeatable share into the P2P tower, and holds 4 human gates.
Accountable person
VP Financial Planning & Analysis
Sub-function
FP&A & Planning
Shared spine tower
p2p
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.