Service FI10C
Cost Structure Position
Runs judgment. Starts when a leadership team frames the question. It runs 5 times a week across 5 stations. One of those stations stops for a person and 4 are done by an agent, none of them on the shared spine.
Runs a week
5
89 in flight right now.
Stations
5
1 person · 4 agent · 0 spine
Agent share of steps
80%
Autonomy on this service is set at 55% against a ceiling of 84%.
Decisions a person makes
1
Held by Director, Profitability Analytics.
Touchless
40%
Share of runs that complete without anybody opening them.
Timetable against actual
699.6h
Actual 607.5h, 92.1h under the timetable.
Operations
The lane diagram
Read it left to right. more
Operations
Every station in order
The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.
| # | Station | Lane | Who | Layer | Dwell | Target | In flight | System |
|---|---|---|---|---|---|---|---|---|
| 1 | Frame | Agent | Cost Allocation Agent | strategy | 33h 53m | 68h 51m | 36 | Enterprise Data Warehouse |
| 2 | Model options | Agent | Product Margin Agent | strategy | 31h 43m | 42h 13m | 28 | Enterprise Data Warehouse |
| 3 | Draft position | Agent | Customer Profitability Agent | strategy | 31h 21m | 52h 18m | 21 | Enterprise Data Warehouse |
| 4 | Challenge | Agent | Cost-to-Serve Agent | strategy | 23h 34m | 52h 22m | 1 | Enterprise Data Warehouse |
| 5 | CFO ratify Held for a named human when the unit exceeds the analysis decision envelope, when confidence falls below the floor, or when a policy clause is engaged. | Human | Director, Profitability Analytics | policy | 83h 8m | 167h 50m | 3 | Group ERP — Financials |
Operations
Run it
Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more
The simulation is arithmetic on the estate, not a queueing model. more
How it runs
Run it again, going wrong
The same unit and the same stations, broken the way the estate already records breaking. more
5 stations, walked twice
Once clean, once with the categories the estate counts
This is the same unit on the same stations, breaking. more
No break below was chosen. more
One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.
As written
5 stations, nothing waiting, nothing sent back
0 min of 8.5 days
now Frame · Cost Allocation Agent · 34 hrs
As the ledger has it
the same stations, plus 2 categories the estate already counts
0 min of 8.6 days
now Frame · Cost Allocation Agent · 34 hrs
What breaks, and where it is counted
No break below was chosen. more
What the two runs say together
2 counted categories land on this procedure. more
What this run cannot claim
These breaks are shown together on one unit so the shape of a bad day fits on one screen. more
Two clocks run. Worked time is the sum of the time the work is actually being done … more
Live observability
Systems this service would touch
Attributed by rule from the function's system list. more
2 systems attributed
0 of 2 returning records
Enterprise Data Warehouse
Snowflake · analytics · inbound · critical
4 of 5 stations attributed here · read only
Group ERP — Financials
SAP S/4HANA · ledger · bidirectional · critical
1 of 5 stations attributed here · would write back
System attribution is a rule, not a reading. more
Who runs it
Orchestration and accountability
- Orchestrated by
- Profitability Orchestrator
- That orchestrator’s remit
- Owns analysis work end to end inside Finance. Runs 3 lines across 16 stations, drains the repeatable share into the P2P tower, and holds 3 human gates.
- Accountable person
- Director, Profitability Analytics
- Sub-function
- Cost & Profitability
- Shared spine tower
- Not on the shared spine
- Hand-over points
- None — this service stays inside its function
Other services in this sub-function
2 alongside this one
What this page is and is not
This is a catalogue of the modeled estate. more