The catalogue FinanceCost & ProfitabilityAnalytical

Service FI10A

Monthly Profitability Read

Runs analytical. Starts when the cycle calendar fires. It runs 47 times a week across 6 stations. One of those stations stops for a person and 5 are done by an agent, 2 of them on the shared spine.

Runs a week

137 in flight right now.

Stations

1 person · 3 agent · 2 spine

Agent share of steps

83%

Autonomy on this service is set at 55% against a ceiling of 84%.

Decisions a person makes

Held by Director, Profitability Analytics.

Touchless

61%

Share of runs that complete without anybody opening them.

Timetable against actual

110.8h

Actual 144.0h, 33.2h over the timetable.

Operations

The lane diagram

Read it left to right. more

Person1 station and 28% of the dwellAgent3 stations and 46% of the dwellShared spine2 stations and 26% of the dwell3 crossings between lanes

Human

decides

Agent

does the work

GBS

shared spine

System

attributed by rule

Group ERP — Financials

Bank Connectivity Gateway

Enterprise Data Warehouse

Group ERP — Financials

Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#	Station	Lane	Who	Layer	Dwell	Target	In flight	System
1	Allocate costs	GBS	Cost Allocation Agent	gbs	7h 9m	14h	40	Group ERP — Financials
2	Model margin	Agent	Product Margin Agent	workflow	12h 24m	25h 19m	34	Bank Connectivity Gateway
3	Rank customers	Agent	Customer Profitability Agent	workflow	13h 39m	17h 49m	4	Enterprise Data Warehouse
4	Draft readout	Agent	Cost-to-Serve Agent	workflow	11h 18m	15h 10m	26	Group ERP — Financials
5	Leader review Held for a named human when the unit exceeds the analysis decision envelope, when confidence falls below the floor, or when a policy clause is engaged.	Human	Director, Profitability Analytics	policy	22h 33m	31h 23m	6	Group ERP — Financials
6	Publish	GBS	Cost Allocation Agent	gbs	13h 22m	25h 45m	27	Group ERP — Financials

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more

Move something

Demand100%

47 a week is what the estate records. more

Decisions handed to agents0 of 0

This service has at most one gate, so there is nothing to hand over without removing the last human decision.

People on the gates31 people

Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.

Agent speed100%

100% is the dwell the estate records today. more

Person time a week

1,059.9h

47 items at 1,353 minutes of decision each.

Agent time a week

2,719.7h

3,472 minutes an item, which does not compete for a person.

Gate load

98%

Inside capacity, with 25.2h of headroom.

Stations without a person

83%

1 gate left on 6 stations.

Where an item spends its time

28% waiting on a person

72% in the agent lane

An item now takes 4,825 minutes of worked time end to end against 4,825 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.

What this model is, on Monthly Profitability Read

The simulation is arithmetic on the estate, not a queueing model. more

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking. more

6 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking. more

No break below was chosen. more

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

6 stations, nothing waiting, nothing sent back

0 min of 3.4 days

now Allocate costs · Cost Allocation Agent · 7.2 hrs

As the ledger has it

the same stations, plus 5 categories the estate already counts

0 min of 5.7 days

now Allocate costs · Cost Allocation Agent · 7.2 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen. more

What the two runs say together

5 counted categories land on this procedure. more

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen. more

The separation register records a duty conflict against a sub-function and a named post, not against one procedure. more

Two clocks run. Worked time is the sum of the time the work is actually being done … more

Live observability

Systems this service would touch

Attributed by rule from the function's system list. more

3 systems attributed

0 of 3 returning records

The system register

Group ERP — Financials

SAP S/4HANA · ledger · bidirectional · critical

modeled

4 of 6 stations attributed here · would write back

Bank Connectivity Gateway

SWIFT and host-to-host channels · banking · bidirectional · critical

not-connected

1 of 6 stations attributed here · would write back

Enterprise Data Warehouse

Snowflake · analytics · inbound · critical

modeled

1 of 6 stations attributed here · read only

System attribution is a rule, not a reading. more

Who runs it

Orchestration and accountability

Orchestrated by: Profitability Orchestrator
That orchestrator’s remit: Owns analysis work end to end inside Finance. Runs 3 lines across 16 stations, drains the repeatable share into the P2P tower, and holds 3 human gates.
Accountable person: Director, Profitability Analytics
Sub-function: Cost & Profitability
Shared spine tower: p2p
Hand-over points: None — this service stays inside its function

Other services in this sub-function

2 alongside this one

Cost-to-Serve StudyFI10B Cost Structure PositionFI10C

What this page is and is not

This is a catalogue of the modeled estate. more