LensReading which lens this session carries.
Cost per outcome/Query to resolution

Cost at the unit · one query, priced line by line

Query to resolution

A question becomes a ticket, the ticket becomes a diagnosis and the diagnosis becomes a change.

$31.75
fully loaded, one query

What one of these is made of

The five components across 210 chains, divided down to one.

People$12.71
40.0% of the query · $2,670 across 100 lines
Overhead$7.11
22.4% of the query · $1,493 across 200 lines
License$6.10
19.2% of the query · $1,281 across 210 lines
Infrastructure$3.89
12.3% of the query · $817 across 420 lines
Inference$1.93
6.1% of the query · $406 across 610 lines

The evidence behind these dollars

Every line on this service declares the tier of the rate that priced it.

Metered$552
8.3% of the money on 53% of the lines — a system counted it and a price exists.
Apportioned$1,952
29.3% of the money on 27% of the lines — a real invoice divided by a chosen driver.
Estimated$4,163
62.4% of the money on 19% of the lines — neither quantity nor price is observed.

Loaded rates, license costs and overhead bases are the customer’s figures, and no customer figure has been supplied.

Every rate that touched this service

The quantity consumed, the rate applied and the tier that rate sits in.

Shared-service loaded hour
$44.00 per human hour · Marta Oyelaran
Estimated
$2,670
40.0% of the service
61 units
Core platform seat
$2.10 per stage · Declan Whitmore
Apportioned
$1,281
19.2% of the service
610 units
Supervision and management
$0.30 per human minute · Marta Oyelaran
Estimated
$1,092
16.4% of the service
3,641 units
Orchestration runtime
$1.10 per stage · Priya Raghunathan
Apportioned
$671
10.1% of the service
610 units
Facilities and corporate services
$0.11 per human minute · Marta Oyelaran
Estimated
$401
6.0% of the service
3,641 units
Long-context drafting call
$1.35 per stage · Priya Raghunathan
Metered
$283
4.3% of the service
210 units
Document storage and egress
$0.24 per stage · Priya Raghunathan
Metered
$146
2.2% of the service
610 units
Transactional reasoning call
$0.42 per stage · Priya Raghunathan
Metered
$88
1.3% of the service
210 units
Extraction and classification call
$0.18 per stage · Priya Raghunathan
Metered
$34
0.5% of the service
190 units

The exception path against the clean one

The same rate card applied to both, so the difference is the work rather than the pricing.

Clean
$23.29
161 chains raised no exception
With an exception
$59.53
49 chains raised at least one

An exception here costs 2.56× a clean query, and loading the rates does not move that ratio — the direct rates the exception register uses give the same multiple to two decimal places, because the loading falls on both sides of the comparison. Both populations clear twenty chains, so the multiple is a measurement.

The dominant code is ITS-P1E, on 13 of the 49 sampled chains that raised anything at all.

Most common exception on this service: ITS-P1E, raised on 13 of the 49 chains that carried one.

A clean chain and an exception chain of the same service are priced with the same rate card, so the multiple between them is a difference in the work, not in the pricing.

The ten most expensive chains in the week

Sorted by fully loaded cost.

OI-QTR-0113
Kenji Watanabe
10 touches
$138.04
OI-QTR-0021
Colm Brennan
10 touches
$138.04
OI-QTR-0022
Camille Rousseau
8 touches
$112.88
OI-QTR-0134
Katarzyna Nowak
8 touches
$112.88
OI-QTR-0181
Marta Wieczorek
8 touches
$112.88
OI-QTR-0077
Kenji Watanabe
8 touches
$112.88
OI-QTR-0118
Ruth Okonkwo
7 touches
$100.31
OI-QTR-0182
Noor Hakim
7 touches
$100.31
OI-QTR-0209
Patrick Oyelaran
7 touches
$96.69
OI-QTR-0003
Lena Kowalczyk
6 touches
$87.73
Open the assembled chains for this service

Inference attributed to this service

Its share of the estate’s weekly inference bill, worked out from the stages it actually ran.

Charged at the model class the stage actually needs rather than one blended rate, so a chain that reads a specification in full costs more than one that files a receipt.