Connector registry
ServiceNow ITSM · itsm
IT Service Management
Incidents, requests and change records. The platform raises and closes records here rather than keeping a private queue.
Inside commitmentModeled feed
Last successful sync
9 min ago
commitment 15 min
Freshness against commitment
60%
of the window used
Records in scope
1,240,000
rows the connector is entitled to read
Facts traced to it
461
field-level lineage entries
Reconciliations
1
0 breaks open
Quality gates using it
0
intake checks that call this system
Connection
Authentication
OAuth 2.0 client credentials
Direction
bidirectional
Writes back
Yes — the platform can post into this system
Criticality
high
Owning team
IT Operations
Named owner
J. Petrakis
Tenant
acme-global
Committed freshness
15 min
Functions that depend on it
How its values are transformed
Read as presented461
Sync history
4 most recent attempts
| Run | Started | Duration | Read | Written | Failed | Outcome |
|---|---|---|---|---|---|---|
| SYN-ITSM-01 | 13 min ago | 142s | 9,037 | 2,000 | 0 | succeeded Completed inside the committed window. |
| SYN-ITSM-02 | 43 min ago | 177s | 5,559 | 1,187 | 0 | succeeded Completed inside the committed window. |
| SYN-ITSM-03 | 73 min ago | 524s | 8,097 | 465 | 0 | succeeded Completed inside the committed window. |
| SYN-ITSM-04 | 1.7 hr ago | 384s | 5,552 | 661 | 0 | succeeded Completed inside the committed window. |
Reconciliations against this system
Sample of the facts read from it
First twelve of the lineage register
Service request detailRead as presented
sc_request.category, requested_for · extracted 24 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 33 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 21 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 18 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 14 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 27 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 21 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 25 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 33 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 20 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 28 min ago · confidence 0.98
Read as presented.
Service request detailRead as presented
sc_request.category, requested_for · extracted 19 min ago · confidence 0.98
Read as presented.