Improvement at intake
Tomas Novak
AI GBS & Global Business Services · Continuous Improvement · GB10B Idea to Backlog
$79k
value
67%
confidence
34
people affected
6h 28m
age
3h 30m
sla
20%
progress
Currently held by
Change Adoption Agent
An agent owns the next move
Raised by
Rosa Whitfield
Requester of record
At station
Intake
Workflow layer · station 1 of 5
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. The same actions are held in the append-only evidence spine with their authority grant, version stamps and hash links; open the auditor pack to see them.
Holding at intake
-388mWaste Detection Agent
Inputs, rule version and output hash written to the evidence log
What happens next
The next station and its rule
Score
run by Root Cause Agent · Workflow layer
No gate here. The agent clears this station inside its envelope and posts evidence.
Why the signal is what it is
Plain reading of the current state
Amber. The agent completed the work but the outcome fell into a sampling band, so it posted evidence for review rather than closing silently. Work carries on; a human confirms after the fact.
Past SLA by 2h 58m · 34 people or records downstream of this decision