Incident at scale in-policy
Wren Duarte
Engineering · Site Reliability · EN7C Capacity Response
$53k
value
88%
confidence
39
people affected
1h 4m
age
47m
sla
50%
progress
Currently held by
AI-OPS spine
Running in the shared AI GBS spine
Raised by
Beatriz Lindqvist
Requester of record
At station
Scale in-policy
AI GBS layer · station 2 of 4
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared forecast
-64mAlert Correlation Agent
Spine control pack posted, three-way evidence attached
Holding at scale in-policy
-32mAlert Correlation Agent
Spine control pack posted, three-way evidence attached
What happens next
The next station and its rule
Escalate cost
run by Director, Site Reliability · Policy layer
Held for a named human when the unit exceeds the incident decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Site Reliability
Why the signal is what it is
Derived from time against commitment, not from the state
Amber. Either this item is at or past the time it was committed to and is not material enough to escalate, or it is inside the time but has burned three quarters of it while carrying high or critical materiality. Amber says nothing about who holds it: an item can be amber and moving normally through an agent.
Past SLA by 17m · 39 people or records downstream of this decision