Incident at scale in-policy
Marcus Ellery
Engineering · Site Reliability · EN7C Capacity Response
$1k
value
52%
confidence
295
people affected
1h 13m
age
47m
sla
50%
progress
Currently held by
Director, Site Reliability
A person owns the next move
Raised by
Priya Rhodes
Requester of record
At station
Scale in-policy
AI GBS layer · station 2 of 4
Where this train is on the line
Evidence trail
Every station this unit has passed, who acted, and what they left behind
This is the readable trail. more
Cleared forecast
-73mAlert Correlation Agent
Spine control pack posted, three-way evidence attached
Holding at scale in-policy
-37mAlert Correlation Agent
Spine control pack posted, three-way evidence attached
What happens next
The next station and its rule
Escalate cost
run by Director, Site Reliability · Policy layer
Held for a named human when the unit exceeds the incident decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Site Reliability
Why the signal is what it is
Derived from time against commitment, not from the state
Red. This item is past the time it was committed to and it is either high or critical materiality or wide enough downstream to matter. Red says nothing about who holds it: an item can be red and still be moving through an agent that has not stopped.
Past SLA by 26m · 295 people or records downstream of this decision
Open the escalation lane