Zoom 3 of 3 — line
Call Coaching Loop
Analytical line · Sales · Sales Enablement
Runs when: Runs analytical. Starts when a drift signal breaches tolerance.
70
units a week
66%
touchless
5
stations
6.2d
timetable
6.9d
actual
+10%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Ingest calls
Workflowrun by Skill Gap Agent
dwell 427msla 654mqueued 34 - 02
Score behaviors
Workflowrun by Content Assembly Agent
dwell 739msla 1354mqueued 26 - 03
Draft coaching
Workflowrun by Certification Tracker
dwell 332msla 541mqueued 15 - 04
Manager review
Policyrun by Director, Sales Enablement
Gate: Held for a named human when the unit exceeds the enablement asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Sales Enablement
dwell 527msla 1115mqueued 7 - 05
Track lift
Workflowrun by Playbook Agent
dwell 109msla 186mqueued 29
Live trains on this line
4 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| SL10C-1005 | Enablement asset at ingest calls Owen Nakamura | Skill Gap Agent agent | $1.2m | In flight | 2h 20m / 10h 54m |
| SL10C-1012 | Enablement asset at track lift Sanjay Haddad | Enablement Effectiveness Agent agent | $853k | Auto-cleared | 2h 55m / 3h 6m |
| SL10C-1019 | Enablement asset at draft coaching Jonas Whitfield | Content Assembly Agent agent | $1.8m | In flight | 13h 13m / 9h 1m |
| SL10C-1026 | Enablement asset at track lift Rosa Mensah | Director, Sales Enablement human | $814k | Human hold | 2h 18m / 3h 6m |