Zoom 3 of 3 — line
Returns Processing
Transactional line · Supply Chain · Warehouse & Fulfillment
Runs when: Runs transactional. Starts when a request lands in the queue.
7106
units a week
90%
touchless
5
stations
20.5h
timetable
20.8h
actual
+1%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Receive return
AI GBS AI GBS depotrun by Wave Planning Agent
dwell 75msla 145mqueued 24 - 02
Inspect
Workflowrun by Slotting Optimization Agent
dwell 109msla 229mqueued 26 - 03
Disposition
AI GBS AI GBS depotrun by Wave Planning Agent
dwell 161msla 247mqueued 6 run by Wave Planning Agent
dwell 39msla 61mqueued 12- 05
Restock
AI GBS AI GBS depotrun by Wave Planning Agent
dwell 117msla 190mqueued 30
Live trains on this line
7 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| SC6C-1002 | Order line at credit Callum Muller | Director, Fulfillment Operations human | $81k | Human hold | 1h 16m / 1h 1m |
| SC6C-1008 | Order line at receive return Nadia Brennan | M2D spine gbs | $18k | In flight | 25m / 2h 25m |
| SC6C-1019 | Order line at disposition Callum Haddad | M2D spine gbs | $13k | In flight | 4h 51m / 4h 7m |
| SC6C-1026 | Order line at restock Idris Ito | M2D spine gbs | $53k | Auto-cleared | 4h 58m / 3h 10m |
| SC6C-1029 | Order line at inspect Farrah Duarte | Returns Processing Agent agent | $53k | In flight | 3h 14m / 3h 49m |
| SC6C-1040 | Order line at disposition Kofi Muller | M2D spine gbs | $17k | In flight | 2h 34m / 4h 7m |
| SC6C-1045 | Order line at credit Kofi Novak | M2D spine gbs | $50k | In flight | 1h 23m / 1h 1m |