Zoom 3 of 3 — line
Returns Processing
Transactional line · Supply Chain · Warehouse & Fulfillment
Runs when: Runs transactional. Starts when a request lands in the queue.
7106
units a week
90%
touchless
5
stations
20.5h
timetable
20.8h
actual
+1%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Receive return
AI GBS AI GBS depotrun by Wave Planning Agent
dwell 75msla 145mqueued 24 - 02
Inspect
Workflowrun by Slotting Optimization Agent
dwell 109msla 229mqueued 26 - 03
Disposition
AI GBS AI GBS depotrun by Wave Planning Agent
dwell 161msla 247mqueued 6 run by Wave Planning Agent
dwell 39msla 61mqueued 12- 05
Restock
AI GBS AI GBS depotrun by Wave Planning Agent
dwell 117msla 190mqueued 30
Live trains on this line
7 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| SC6C-1002 | Order line at credit Callum Muller | Director, Fulfillment Operations human | $81k | Human hold | 1h 16m / 1h 1m |
| SC6C-1008 | Order line at receive return Nadia Brennan | M2D spine gbs | $18k | In flight | 25m / 2h 25m |
| SC6C-1019 | Order line at disposition Callum Haddad | M2D spine gbs | $13k | In flight | 4h 51m / 4h 7m |
| SC6C-1026 | Order line at restock Idris Ito | M2D spine gbs | $53k | Auto-cleared | 4h 58m / 3h 10m |
| SC6C-1029 | Order line at inspect Farrah Duarte | Returns Processing Agent agent | $53k | In flight | 3h 14m / 3h 49m |
| SC6C-1040 | Order line at disposition Kofi Muller | M2D spine gbs | $17k | In flight | 2h 34m / 4h 7m |
| SC6C-1045 | Order line at credit Kofi Novak | M2D spine gbs | $50k | In flight | 1h 23m / 1h 1m |