Zoom 3 of 3 — line
Order-to-Provision
Transactional line · Revenue Growth Management · Booking & Order Management
Runs when: Runs transactional. Starts when a scheduled window opens.
2101
units a week
91%
touchless
7
stations
14.0h
timetable
12.6h
actual
-10%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Receive order
AI GBS AI GBS depotrun by Order Validation Agent
dwell 117msla 230mqueued 18 - 02
Validate
AI GBS AI GBS depotrun by Order Validation Agent
dwell 118msla 146mqueued 33 run by Order Validation Agent
dwell 54msla 98mqueued 20- 04
Book
AI GBS AI GBS depotrun by Order Validation Agent
dwell 100msla 148mqueued 38 run by Backlog Agent
dwell 105msla 190mqueued 37- 06
Confirm to customer
AI GBS AI GBS depotrun by Order Validation Agent
dwell 68msla 113mqueued 39 - 07
Close
Workflowrun by Order Management Orchestrator
dwell 155msla 273mqueued 17
Live trains on this line
4 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| RO4A-1002 | Order at trigger provisioning Anika Farouk | Provisioning Trigger Agent agent | $13k | In flight | 2h 4m / 3h 10m |
| RO4A-1013 | Order at close Leila Okafor | Order Management Orchestrator agent | $89k | Auto-cleared | 4h 4m / 4h 33m |
| RO4A-1018 | Order at close Yuki Mensah | Backlog Agent agent | $72k | Auto-cleared | 4h 43m / 4h 33m |
| RO4A-1024 | Order at validate Tomas Bianchi | O2C spine gbs | $63k | In flight | 4h 43m / 2h 26m |