Zoom 3 of 3 — line
Order-to-Provision
Transactional line · Revenue Operations · Booking & Order Management
Runs when: Runs transactional. Starts when a scheduled window opens.
2101
units a week
91%
touchless
7
stations
14.0h
timetable
12.6h
actual
-10%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Receive order
AI GBS AI GBS depotrun by Order Validation Agent
dwell 117msla 230mqueued 18 - 02
Validate
AI GBS AI GBS depotrun by Order Validation Agent
dwell 118msla 146mqueued 33 run by Order Validation Agent
dwell 54msla 98mqueued 20- 04
Book
AI GBS AI GBS depotrun by Order Validation Agent
dwell 100msla 148mqueued 38 run by Backlog Agent
dwell 105msla 190mqueued 37- 06
Confirm to customer
AI GBS AI GBS depotrun by Order Validation Agent
dwell 68msla 113mqueued 39 - 07
Close
Workflowrun by Order Management Orchestrator
dwell 155msla 273mqueued 17
Live trains on this line
4 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| RO4A-1002 | Order at trigger provisioning Anika Farouk | Provisioning Trigger Agent agent | $13k | In flight | 2h 4m / 3h 10m |
| RO4A-1013 | Order at close Leila Okafor | Order Management Orchestrator agent | $89k | Auto-cleared | 4h 4m / 4h 33m |
| RO4A-1018 | Order at close Yuki Mensah | Backlog Agent agent | $72k | Auto-cleared | 4h 43m / 4h 33m |
| RO4A-1024 | Order at validate Tomas Bianchi | O2C spine gbs | $63k | In flight | 4h 43m / 2h 26m |