LensReading which lens this session carries.
IT7C

Zoom 3 of 3 — line

Major Incident

Transactional line · Information Technology · Cybersecurity Operations

Runs when: Runs transactional. Starts when an upstream system posts an event.

2187

units a week

82%

touchless

8

stations

48m

timetable

1.0h

actual

+25%

vs timetable

3 clear2 evidenced0 held

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.

  1. 01

    Declare

    Policy

    run by Director, Security Operations

    Gate: Held for a named human when the unit exceeds the alert decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

    approver Director, Security Operations

    dwell 72msla 96mqueued 7
  2. 02

    Contain

    Workflow

    run by Threat Intelligence Agent

    dwell 97msla 128mqueued 46
  3. 03

    Human commander

    Policy

    run by Director, Security Operations

    Gate: Held for a named human when the unit exceeds the alert decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

    approver Director, Security Operations

    dwell 149msla 326mqueued 4
  4. 04

    Assess exposure

    Workflow

    run by Forensics Support Agent

    dwell 151msla 206mqueued 39
  5. 05

    Legal notify

    Policy interchange to legal

    run by Director, Security Operations

    Gate: Held for a named human when the unit exceeds the alert decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

    approver Director, Security Operations

    dwell 242msla 476mqueued 8
  6. 06

    Restore

    Workflow

    run by Vulnerability Agent

    dwell 179msla 250mqueued 14
  7. 07

    Post-mortem

    Workflow

    run by Security Policy Agent

    dwell 54msla 128mqueued 22
  8. 08

    Board report

    Policy

    run by Director, Security Operations

    Gate: Held for a named human when the unit exceeds the alert decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

    approver Director, Security Operations

    dwell 240msla 420mqueued 0

Live trains on this line

5 units in motion right now

RefWorkHeld byValueStatusAge / SLA
IT7C-1004

Alert at assess exposure

Aaron Whitfield

Threat Intelligence Agent

agent

$33kEvidence posted5h 32m / 3h 26m
IT7C-1008

Alert at board report

Pierre Adeyemi

Alert Triage Agent

agent

$14kAuto-cleared4h 50m / 7h 0m
IT7C-1016

Alert at contain

Naomi Farouk

Phishing Response Agent

agent

$57kIn flight1h 45m / 2h 8m
IT7C-1026

Alert at contain

Yuki Duarte

Containment Agent

agent

$89kIn flight45m / 2h 8m
IT7C-1033

Alert at legal notify

Naomi Sandoval

Security Policy Agent

agent

$61kEvidence posted7h 51m / 7h 56m
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