LensReading which lens this session carries.
IT7A

Zoom 3 of 3 — line

Security Alert Triage

Transactional line · Information Technology · Cybersecurity Operations

Runs when: Runs transactional. Starts when a request lands in the queue.

3384

units a week

83%

touchless

7

stations

7.0h

timetable

7.4h

actual

+6%

vs timetable

5 clear1 evidenced1 held

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.

  1. 01

    Ingest

    AI GBS AI GBS depot

    run by Alert Triage Agent

    dwell 48msla 82mqueued 37
  2. 02

    Enrich

    AI GBS AI GBS depot

    run by Alert Triage Agent

    dwell 135msla 158mqueued 28
  3. 03

    Score

    AI GBS AI GBS depot

    run by Alert Triage Agent

    dwell 185msla 393mqueued 22
  4. 04

    Auto-close false positive

    AI GBS AI GBS depot

    run by Alert Triage Agent

    dwell 161msla 324mqueued 0
  5. 05

    Contain in-policy

    AI GBS AI GBS depot

    run by Alert Triage Agent

    dwell 21msla 37mqueued 36
  6. 06

    Analyst review

    Policy

    run by Director, Security Operations

    Gate: Held for a named human when the unit exceeds the alert decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

    approver Director, Security Operations

    dwell 268msla 544mqueued 3
  7. 07

    Escalate incident

    Policy

    run by Director, Security Operations

    Gate: Held for a named human when the unit exceeds the alert decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

    approver Director, Security Operations

    dwell 371msla 683mqueued 6

Live trains on this line

7 units in motion right now

RefWorkHeld byValueStatusAge / SLA
IT7A-1004

Alert at score

Victor Ellery

AI-OPS spine

gbs

$25kIn flight3h 14m / 6h 33m
IT7A-1011

Alert at contain in-policy

Amara Novak

AI-OPS spine

gbs

$81kIn flight50m / 37m
IT7A-1017

Alert at escalate incident

Ines Ito

Alert Triage Agent

agent

$14kEvidence posted3h 53m / 11h 23m
IT7A-1026

Alert at auto-close false positive

Ethan Novak

AI-OPS spine

gbs

$7kIn flight4h 55m / 5h 24m
IT7A-1030

Alert at ingest

Pierre Lindqvist

AI-OPS spine

gbs

$80kIn flight1h 36m / 1h 22m
IT7A-1039

Alert at auto-close false positive

Oscar Petrov

AI-OPS spine

gbs

$53kIn flight4h 24m / 5h 24m
IT7A-1046

Alert at analyst review

Wren Nakamura

Director, Security Operations

human

$79kHuman hold10h 45m / 9h 4m
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