LensReading which lens this session carries.
IT10B

Zoom 3 of 3 — line

Normal Change

Transactional line · Information Technology · Change & Release

Runs when: Runs transactional. Starts when a threshold is crossed.

7302

units a week

92%

touchless

7

stations

5.7h

timetable

6.0h

actual

+5%

vs timetable

5 clear0 evidenced2 held

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.

  1. 01

    Submit

    Workflow

    run by Change Intake Agent

    dwell 43msla 59mqueued 4
  2. 02

    Score risk

    Workflow

    run by Risk Scoring Agent

    dwell 138msla 288mqueued 39
  3. 04

    Change board approve

    Policy

    run by Director, Change Management

    Gate: Held for a named human when the unit exceeds the change record decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

    approver Director, Change Management

    dwell 271msla 334mqueued 3
  4. 05

    Implement

    Workflow

    run by Implementation Verification Agent

    dwell 113msla 140mqueued 36
  5. 06

    Verify

    Workflow

    run by Change Policy Agent

    dwell 77msla 139mqueued 18
  6. 07

    Close

    Workflow

    run by Change Orchestrator

    dwell 19msla 32mqueued 25

Live trains on this line

7 units in motion right now

RefWorkHeld byValueStatusAge / SLA
IT10B-1002

Change record at submit

Sofia Farouk

Change Intake Agent

agent

$61kIn flight20m / 59m
IT10B-1007

Change record at change board approve

Amara Haddad

Director, Change Management

human

$92kHuman hold4h 48m / 5h 34m
IT10B-1017

Change record at assemble evidence

Lukas Sandoval

Conflict Detection Agent

agent

$80kIn flight1h 30m / 3h 10m
IT10B-1023

Change record at assemble evidence

Sanjay Raman

Risk Scoring Agent

agent

$83kIn flight4h 7m / 3h 10m
IT10B-1034

Change record at assemble evidence

Callum Duarte

Change Intake Agent

agent

$22kIn flight3h 27m / 3h 10m
IT10B-1037

Change record at submit

Rosa Bianchi

Conflict Detection Agent

agent

$53kIn flight1h 17m / 59m
IT10B-1048

Change record at assemble evidence

Amara Sorensen

Director, Change Management

human

$18kHuman hold2h 58m / 3h 10m
Back to the Information Technology line map