Normal Change

Transactional line · Information Technology · Change & Release

Runs when: Runs transactional. Starts when a threshold is crossed.

7302

units a week

92%

touchless

stations

5.7h

timetable

6.0h

actual

+5%

vs timetable

4 in time3 late0 late and material

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. more

01
Submit
Workflow
run by Change Intake Agent
dwell 43msla 59mqueued 4
IT10B-1002Change record at submit20m IT10B-1037Change record at submit1h 17m
02
Score risk
Workflow
run by Risk Scoring Agent
dwell 138msla 288mqueued 39
03
Assemble evidence
Workflow
run by Conflict Detection Agent
dwell 103msla 190mqueued 43
IT10B-1017Change record at assemble evidence1h 30m IT10B-1023Change record at assemble evidence4h 7m IT10B-1034Change record at assemble evidence3h 27m IT10B-1048Change record at assemble evidence2h 58m
04
Change board approve
Policy
run by Director, Change Management
Gate: Held for a named human when the unit exceeds the change record decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Change Management
dwell 271msla 334mqueued 3
IT10B-1007Change record at change board approve4h 48m
05
Implement
Workflow
run by Implementation Verification Agent
dwell 113msla 140mqueued 36
06
Verify
Workflow
run by Change Policy Agent
dwell 77msla 139mqueued 18
07
Close
Workflow
run by Change Orchestrator
dwell 19msla 32mqueued 25

Live trains on this line

7 units in motion right now

Ref	Work	Held by	Value	Status	Age / SLA
IT10B-1002	Change record at submit Sofia Farouk	Change Intake Agent agent	$61k	In flight	20m / 59m
IT10B-1007	Change record at change board approve Amara Haddad	Director, Change Management human	$92k	Human hold	4h 48m / 5h 34m
IT10B-1017	Change record at assemble evidence Lukas Sandoval	Conflict Detection Agent agent	$80k	In flight	1h 30m / 3h 10m
IT10B-1023	Change record at assemble evidence Sanjay Raman	Risk Scoring Agent agent	$83k	In flight	4h 7m / 3h 10m
IT10B-1034	Change record at assemble evidence Callum Duarte	Change Intake Agent agent	$22k	In flight	3h 27m / 3h 10m
IT10B-1037	Change record at submit Rosa Bianchi	Conflict Detection Agent agent	$53k	In flight	1h 17m / 59m
IT10B-1048	Change record at assemble evidence Amara Sorensen	Director, Change Management human	$18k	Human hold	2h 58m / 3h 10m