Zoom 3 of 3 — line
Interface Incident
Transactional line · Finance · Finance Systems
Runs when: Runs transactional. Starts when an upstream system posts an event.
1819
units a week
75%
touchless
6
stations
21.8h
timetable
21.0h
actual
-4%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Detect
AI GBS AI GBS depotrun by Master Data Agent
dwell 54msla 97mqueued 21 - 02
Classify
Workflowrun by Interface Monitoring Agent
dwell 183msla 394mqueued 35 - 03
Auto-retry
AI GBS AI GBS depotrun by Master Data Agent
dwell 23msla 33mqueued 9 - 04
Escalate
Policyrun by Director, Finance Systems
Gate: Held for a named human when the unit exceeds the change decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Finance Systems
dwell 186msla 431mqueued 2 - 05
Restore
Workflowrun by Change Release Agent
dwell 151msla 226mqueued 32 - 06
Post-mortem
Workflowrun by Systems Policy Agent
dwell 74msla 104mqueued 9
Live trains on this line
9 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| FI11B-1004 | Change at post-mortem Simon Ferreira | Interface Monitoring Agent agent | $35k | Auto-cleared | 1h 7m / 1h 44m |
| FI11B-1011 | Change at escalate Grace Bianchi | Change Release Agent agent | $47k | Evidence posted | 2h 28m / 7h 11m |
| FI11B-1014 | Change at restore Talia Rhodes | Interface Monitoring Agent agent | $71k | Evidence posted | 6h 18m / 3h 46m |
| FI11B-1027 | Change at detect Sofia Marchetti | R2R spine gbs | $78k | In flight | 27m / 1h 37m |
| FI11B-1031 | Change at auto-retry Hiro Muller | R2R spine gbs | $81k | In flight | 57m / 33m |
| FI11B-1036 | Change at escalate Leila Ito | Director, Finance Systems human | $89k | Human hold | 5h 17m / 7h 11m |
| FI11B-1043 | Change at detect Callum Sorensen | R2R spine gbs | $12k | In flight | 46m / 1h 37m |
| FI11B-1049 | Change at post-mortem Idris Sandoval | Chart of Accounts Agent agent | $29k | Auto-cleared | 2h 8m / 1h 44m |
| FI11B-1056 | Change at escalate Owen Lindqvist | Director, Finance Systems human | $42k | Human hold | 45m / 7h 11m |