Zoom 3 of 3 — line
Interface Incident
Transactional line · Finance · Finance Systems
Runs when: Runs transactional. Starts when an upstream system posts an event.
1819
units a week
75%
touchless
6
stations
21.8h
timetable
21.0h
actual
-4%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Detect
AI GBS AI GBS depotrun by Master Data Agent
dwell 54msla 97mqueued 21 - 02
Classify
Workflowrun by Interface Monitoring Agent
dwell 183msla 394mqueued 35 - 03
Auto-retry
AI GBS AI GBS depotrun by Master Data Agent
dwell 23msla 33mqueued 9 - 04
Escalate
Policyrun by Director, Finance Systems
Gate: Held for a named human when the unit exceeds the change decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Finance Systems
dwell 186msla 431mqueued 2 - 05
Restore
Workflowrun by Change Release Agent
dwell 151msla 226mqueued 32 - 06
Post-mortem
Workflowrun by Systems Policy Agent
dwell 74msla 104mqueued 9
Live trains on this line
9 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| FI11B-1004 | Change at post-mortem Simon Ferreira | Interface Monitoring Agent agent | $35k | Auto-cleared | 1h 7m / 1h 44m |
| FI11B-1011 | Change at escalate Grace Bianchi | Change Release Agent agent | $47k | Evidence posted | 2h 28m / 7h 11m |
| FI11B-1014 | Change at restore Talia Rhodes | Interface Monitoring Agent agent | $71k | Evidence posted | 6h 18m / 3h 46m |
| FI11B-1027 | Change at detect Sofia Marchetti | R2R spine gbs | $78k | In flight | 27m / 1h 37m |
| FI11B-1031 | Change at auto-retry Hiro Muller | R2R spine gbs | $81k | In flight | 57m / 33m |
| FI11B-1036 | Change at escalate Leila Ito | Director, Finance Systems human | $89k | Human hold | 5h 17m / 7h 11m |
| FI11B-1043 | Change at detect Callum Sorensen | R2R spine gbs | $12k | In flight | 46m / 1h 37m |
| FI11B-1049 | Change at post-mortem Idris Sandoval | Chart of Accounts Agent agent | $29k | Auto-cleared | 2h 8m / 1h 44m |
| FI11B-1056 | Change at escalate Owen Lindqvist | Director, Finance Systems human | $42k | Human hold | 45m / 7h 11m |