Zoom 3 of 3 — line
Friction Remediation
Transactional line · Engineering · Developer Experience
Runs when: Runs transactional. Starts when a request lands in the queue.
5890
units a week
94%
touchless
6
stations
22.4h
timetable
25.3h
actual
+13%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Sense signal
AI GBS AI GBS depotrun by Build Time Agent
dwell 98msla 158mqueued 26 - 02
Diagnose
Workflowrun by Environment Provisioning Agent
dwell 142msla 164mqueued 33 - 03
Draft fix
Workflowrun by Tooling Support Agent
dwell 90msla 110mqueued 16 - 04
Owner accept
Policyrun by Director, Developer Platform
Gate: Held for a named human when the unit exceeds the developer request decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Developer Platform
dwell 571msla 765mqueued 3 - 05
Ship
AI GBS AI GBS depotrun by Build Time Agent
dwell 141msla 274mqueued 23 - 06
Measure
Workflowrun by Platform Roadmap Agent
dwell 7msla 14mqueued 13
Live trains on this line
7 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| EN9B-1006 | Developer request at measure Sofia Bianchi | Build Time Agent agent | $68k | Auto-cleared | 11m / 14m |
| EN9B-1010 | Developer request at measure Rosa Lindqvist | Build Time Agent agent | $90k | Auto-cleared | 7m / 14m |
| EN9B-1018 | Developer request at measure Idris Haddad | Build Time Agent agent | $51k | Auto-cleared | 17m / 14m |
| EN9B-1022 | Developer request at diagnose Hiro Tanaka | Build Time Agent agent | $18k | Evidence posted | 5h 30m / 2h 44m |
| EN9B-1029 | Developer request at sense signal Amara Mensah | Director, Developer Platform human | $22k | Human hold | 3h 16m / 2h 38m |
| EN9B-1038 | Developer request at measure Leila Rhodes | Developer Experience Orchestrator agent | $83k | Auto-cleared | 12m / 14m |
| EN9B-1044 | Developer request at draft fix Mei Kowalski | Friction Sensing Agent agent | $72k | In flight | 2h 9m / 1h 50m |