Zoom 3 of 3 — line
Friction Remediation
Transactional line · Engineering · Developer Experience
Runs when: Runs transactional. Starts when a request lands in the queue.
5890
units a week
94%
touchless
6
stations
22.4h
timetable
25.3h
actual
+13%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. Gates name the rule and the human approver. Trains parked at a station are live units of work — click one to read its full evidence trail.
- 01
Sense signal
AI GBS AI GBS depotrun by Build Time Agent
dwell 98msla 158mqueued 26 - 02
Diagnose
Workflowrun by Environment Provisioning Agent
dwell 142msla 164mqueued 33 - 03
Draft fix
Workflowrun by Tooling Support Agent
dwell 90msla 110mqueued 16 - 04
Owner accept
Policyrun by Director, Developer Platform
Gate: Held for a named human when the unit exceeds the developer request decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Developer Platform
dwell 571msla 765mqueued 3 - 05
Ship
AI GBS AI GBS depotrun by Build Time Agent
dwell 141msla 274mqueued 23 - 06
Measure
Workflowrun by Platform Roadmap Agent
dwell 7msla 14mqueued 13
Live trains on this line
7 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| EN9B-1006 | Developer request at measure Sofia Bianchi | Build Time Agent agent | $68k | Auto-cleared | 11m / 14m |
| EN9B-1010 | Developer request at measure Rosa Lindqvist | Build Time Agent agent | $90k | Auto-cleared | 7m / 14m |
| EN9B-1018 | Developer request at measure Idris Haddad | Build Time Agent agent | $51k | Auto-cleared | 17m / 14m |
| EN9B-1022 | Developer request at diagnose Hiro Tanaka | Build Time Agent agent | $18k | Evidence posted | 5h 30m / 2h 44m |
| EN9B-1029 | Developer request at sense signal Amara Mensah | Director, Developer Platform human | $22k | Human hold | 3h 16m / 2h 38m |
| EN9B-1038 | Developer request at measure Leila Rhodes | Developer Experience Orchestrator agent | $83k | Auto-cleared | 12m / 14m |
| EN9B-1044 | Developer request at draft fix Mei Kowalski | Friction Sensing Agent agent | $72k | In flight | 2h 9m / 1h 50m |