Correspondence Triage

Transactional line · Administration · Executive Support

Runs when: Runs transactional. Starts when an upstream system posts an event.

4287

units a week

75%

touchless

stations

17.8h

timetable

19.1h

actual

+7%

vs timetable

2 in time7 late0 late and material

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. more

01
Receive
Workflow
run by Calendar Optimization Agent
dwell 159msla 318mqueued 9
AD4B-1010Executive request at receive6h 47m AD4B-1058Executive request at receive5h 48m
02
Classify
Workflow
run by Briefing Pack Agent
dwell 8msla 13mqueued 15
AD4B-1020Executive request at classify16m AD4B-1038Executive request at classify19m
03
Route
Workflow
run by Travel Coordination Agent
dwell 154msla 253mqueued 3
AD4B-1004Executive request at route6h 3m
04
Draft response
Workflow
run by Correspondence Triage Agent
dwell 29msla 44mqueued 19
05
Approve
Policy
run by Chief of Staff, Corporate
Gate: Held for a named human when the unit exceeds the executive request decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Chief of Staff, Corporate
dwell 464msla 640mqueued 4
AD4B-1043Executive request at approve17h 18m AD4B-1054Executive request at approve4h 23m
06
Send
Workflow
run by Stakeholder Map Agent
dwell 56msla 67mqueued 26
AD4B-1022Executive request at send22m AD4B-1033Executive request at send1h 17m

Live trains on this line

9 units in motion right now

Ref	Work	Held by	Value	Status	Age / SLA
AD4B-1004	Executive request at route Owen Brennan	Correspondence Triage Agent agent	$5k	Evidence posted	6h 3m / 4h 13m
AD4B-1010	Executive request at receive Simon Brennan	Travel Coordination Agent agent	$26k	In flight	6h 47m / 5h 18m
AD4B-1020	Executive request at classify Owen Voss	Travel Coordination Agent agent	$39k	In flight	16m / 13m
AD4B-1022	Executive request at send Farrah Haddad	Stakeholder Map Agent agent	$86k	Auto-cleared	22m / 1h 7m
AD4B-1033	Executive request at send Beatriz Achebe	Correspondence Triage Agent agent	$51k	Auto-cleared	1h 17m / 1h 7m
AD4B-1038	Executive request at classify Aaron Sorensen	Travel Coordination Agent agent	$37k	In flight	19m / 13m
AD4B-1043	Executive request at approve Clara Haddad	Travel Coordination Agent agent	$40k	In flight	17h 18m / 10h 40m
AD4B-1054	Executive request at approve Leila Duarte	Chief of Staff, Corporate human	$65k	Human hold	4h 23m / 10h 40m
AD4B-1058	Executive request at receive Sanjay Delgado	Executive Support Orchestrator agent	$33k	In flight	5h 48m / 5h 18m