Duty of Care Response

Transactional line · Administration · Travel & Expense

Runs when: Runs transactional. Starts when a scheduled window opens.

2839

units a week

87%

touchless

stations

7.8h

timetable

9.8h

actual

+26%

vs timetable

1 in time4 late0 late and material

Station walk

Every stage, who owns it, and what is sitting there

Each station names the agent that runs it and the layer it belongs to. more

01
Disruption signal
Workflow
run by Policy Check Agent
dwell 68msla 88mqueued 31
02
Locate travelers
Workflow
run by Booking Optimization Agent
dwell 25msla 39mqueued 42
AD3C-1011Expense report at locate travelers59m AD3C-1033Expense report at locate travelers55m
03
Contact
Workflow
run by Receipt Extraction Agent
dwell 181msla 219mqueued 14
AD3C-1002Expense report at contact6h 5m AD3C-1017Expense report at contact5h 4m
04
Rebook
AI GBS AI GBS depot
run by Traveler Duty-of-Care Agent
dwell 179msla 384mqueued 45
05
Confirm safe
Workflow
run by Duplicate & Fraud Agent
dwell 8msla 10mqueued 6
AD3C-1027Expense report at confirm safe8m

Live trains on this line

5 units in motion right now

Ref	Work	Held by	Value	Status	Age / SLA
AD3C-1002	Expense report at contact Lukas Farouk	Policy Check Agent agent	$6k	In flight	6h 5m / 3h 39m
AD3C-1011	Expense report at locate travelers Farrah Farouk	T&E Policy Agent agent	$31k	In flight	59m / 39m
AD3C-1017	Expense report at contact Leila Okafor	T&E Policy Agent agent	$54k	In flight	5h 4m / 3h 39m
AD3C-1027	Expense report at confirm safe Beatriz Okafor	Duplicate & Fraud Agent agent	$37k	Auto-cleared	8m / 10m
AD3C-1033	Expense report at locate travelers Callum Okafor	Travel & Expense Orchestrator agent	$38k	In flight	55m / 39m