Zoom 3 of 3 — line
Corporate Services Model Position
Judgment line · Administration · Corporate Services
Runs when: Runs judgment. Starts when the annual doctrine review opens.
1
units a week
49%
touchless
6
stations
31.8d
timetable
33.5d
actual
+5%
vs timetable
Station walk
Every stage, who owns it, and what is sitting there
Each station names the agent that runs it and the layer it belongs to. more
- 01
Frame question
Strategyrun by Service Catalog Agent
dwell 3119msla 5357mqueued 41 - 02
Gather evidence
Strategyrun by Request Triage Agent
dwell 4132msla 6869mqueued 23 - 03
Model options
Strategyrun by Supplier Performance Agent
dwell 3960msla 8433mqueued 22 - 04
Draft position
Strategyrun by Cost Allocation Agent
dwell 633msla 1203mqueued 20 - 05
Challenge
Strategyrun by Service Level Agent
dwell 2876msla 6766mqueued 19 - 06
Ratify
Policyrun by Director, Corporate Services
Gate: Held for a named human when the unit exceeds the service request decision envelope, when confidence falls below the floor, or when a policy clause is engaged.
approver Director, Corporate Services
dwell 8109msla 14337mqueued 6
Live trains on this line
2 units in motion right now
| Ref | Work | Held by | Value | Status | Age / SLA |
|---|---|---|---|---|---|
| AD10C-1001 | Service request at draft position Clara Bianchi | Service Catalog Agent agent | $31.3m | In flight | 3h 57m / 20h 3m |
| AD10C-1008 | Service request at challenge Tomas Lindqvist | Cost Allocation Agent agent | $40.3m | In flight | 2d 3h / 4d 16h |