Function cockpit
Information Technology
Agents resolve, provision and remediate. Humans hold cyber and change authority.
Phase: Phase 4 — Governed autonomy
Run service, identity and infrastructure as a self-healing estate: classification, routine resolution, approved provisioning, telemetry correlation and patch staging are agent work; privileged access, architecture and major incident command remain human.
Trust score
0
Touchless
0%
Human review
0%
Override rate
0%
Capacity released
30-50% reduction in routine service effort, with sustained human investment in architecture and cyber
Accountable human
Chief Information Officer
CoS agent: IT Chief of Staff
What the function hears before anyone asks
Sensing layer
The function hears the problem before anyone files a ticket
Autonomy starts with intake. These are the surfaces this function listens on, what it extracts from each, and which desk the signal is routed to without a human triaging it first.
Listening surfaces
0
Signal types
0
Events / 24h
0
Critical open
0
Signal volume over the last 24 hours
Volume alone is noise. The routing underneath it is what makes the intake autonomous.
ITSM ticket queues
1 signal typesRecurring request pattern
3140 events / 24h
ExtractsCategory, frequency, avoidable volume, known error link
Routes toProblem Agent
Identity & access logs
1 signal typesImpossible-travel authentication
42 events / 24h
ExtractsAccount, geography, device, prior baseline
Routes toCyber Triage Agent
Infrastructure telemetry
1 signal typesSaturation trend
620 events / 24h
ExtractsResource, projected exhaustion date, dependent services
Routes toCapacity Agent
Vulnerability feeds
1 signal typesActively exploited vulnerability
186 events / 24h
ExtractsCVE, exposed assets, exploit maturity, compensating control
Routes toPatch Agent
Change & release records
1 signal typesChange collision
58 events / 24h
ExtractsOverlapping window, shared dependency, blast radius
Routes toChange Agent