Explain this number
Work units held by a person
Live units of work whose current holder is a human rather than an agent or a shared services tower.
How it is computed
Count of work units whose holder kind is human.
count WorkUnit where holderKind = "human"
292 of 2,520 live work units are sitting with a person rather than an agent or a tower.
Modeled. The split between agent, human and tower is an assumption of the estate model.
The records behind it
Named rows, read live. These are the actual records the figure is standing on, not a sample chosen to illustrate it.
Where it appears and how to reach it
This figure is rendered on Command Center. Open that page →
What this figure is, and what it is not
Modeled. The split between agent, human and tower is an assumption of the estate model.
Thirty-four figures carry a definition, a basis, an owner and a live query. Those are the figures on the surfaces built for this mechanism. Most numbers elsewhere in the product do not have an entry here yet, and this catalog says so rather than implying whole-product coverage.
You are seeing this as requester. The figure above was recomputed when this page loaded, so it is as fresh as the rows themselves.