LensReading which lens this session carries.
All contracts

CTR-WFM · version 1

Workforce Management — Schedule intervals

Interval-level adherence is individual performance data.

In reviewNever checked

What the contract says

These are the terms the connector is generated against.

Entity
Schedule interval · inbound
Primary key
agentId + intervalStart
Declared volume
1,400 records a day
Freshness commitment
12 h
Owner
T. Abara · Service Operations
Vendor
NICE WFM · medium criticality · modeled
Cardinality
One agent to many intervals. Intervals are fifteen minutes and never overlap.
Write-back rule
None.

Review state

Neither review is performed by the team that wrote the contract.

Security reviewApproved
M. Lindqvist · Jul 9, 2026
Privacy reviewIn review
Dr. Katrin Wehner · Aug 9, 2026

Validation and drift

Drift is only detectable on a contract that has been read against a sample.

Last validatedNever
No sample has been read against this contract.
Privacy review open on individual schedule adherence. No sample taken.

The field list

4 fields · 2 key · 2 personal. The validation rule on each row is what admits or rejects a record at the staging boundary.

FieldSourceTargetTypeFlagsDriftValidation
Agent idagentIdscheduleInterval.workerHashstring(64)
keypersonalconfidential
Never checkedPseudonymized.
Interval startstartTimescheduleInterval.startsAttimestamp
keyinternal
Never checkedUTC, fifteen-minute boundary.
Activity codeactivityCodescheduleInterval.activitystring(30)
internal
Never checkedMapped against a 14-value table.
Adherence percentadherence(excluded pending review)decimal(5,2)
nullablepersonalrestricted
Never checkedHeld out of the contract until the works-council restriction is written into it.

What has passed the staging boundary against this contract

1 batch · 1,100 arrived · 0 admitted · 0 quarantined · 1,100 rejected

BatchArrivedInAdmittedQuarantinedRejectedResultGate
STG-0029Aug 17, 21:001,100001,100Rejected outrightNo record cleared the gate.

Rejects raised against these batches

1 reason covering 1,100 records. Each one names a field, what was observed and what the contract expected.

Excluded field present in the payload1,100 records · 12 h oldFix at source
Observed: The field the works-council pack says the platform will not read
Expected: The field to be absent
STG-0029 · field adherencePercent · queue reject · T. Abara

Replay windows

No replay has been requested against this contract.

Write-back routes into this system

No write-back route is designed into this system.

What this contract is, and what it is not

A contract, a validation rule, a freshness commitment and a replay path are real mechanisms and they are what this wave builds.

This contract has never been validated against a sample. Every type, every cardinality statement and every validation rule on this page is a declaration taken from documentation, not an observation. Its drift state is unknown rather than clean.