Service SL7A
Weekly Forecast Cycle
Runs analytical. Starts when a drift signal breaches tolerance. It runs 14 times a week across 7 stations. 2 of those stations stop for a person and 5 are done by an agent, 1 of them on the shared spine.
Runs a week
14
132 in flight right now.
Stations
7
2 person · 4 agent · 1 spine
Agent share of steps
71%
Autonomy on this service is set at 76% against a ceiling of 80%.
Decisions a person makes
2
Held by VP Revenue Growth Management.
Touchless
56%
Share of runs that complete without anybody opening them.
Timetable against actual
143.8h
Actual 135.5h, 8.3h under the timetable.
Operations
The lane diagram
Read it left to right. more
Operations
Every station in order
The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.
| # | Station | Lane | Who | Layer | Dwell | Target | In flight | System |
|---|---|---|---|---|---|---|---|---|
| 1 | Refresh pipeline | GBS | Pipeline Coverage Agent | gbs | 9h 49m | 13h 33m | 19 | Customer Relationship Management |
| 2 | Model forecast | Agent | Slippage Detection Agent | workflow | 10h 53m | 16h 6m | 25 | Customer Relationship Management |
| 3 | Flag variance | Agent | Forecast Model Agent | workflow | 1h 36m | 2h 31m | 24 | Contract Lifecycle Management |
| 4 | Draft call pack | Agent | Commit Variance Agent | workflow | 13h | 26h 31m | 17 | Configure, Price and Quote |
| 5 | Leader call Held for a named human when the unit exceeds the forecast cycle decision envelope, when confidence falls below the floor, or when a policy clause is engaged. | Human | VP Revenue Growth Management | policy | 47h 37m | 104h 21m | 5 | Contract Lifecycle Management |
| 6 | Lock commit Held for a named human when the unit exceeds the forecast cycle decision envelope, when confidence falls below the floor, or when a policy clause is engaged. | Human | VP Revenue Growth Management | policy | 23h 13m | 27h 20m | 3 | Contract Lifecycle Management |
| 7 | Publish Hands over at finance | Agent | Forecast Integrity Monitor | workflow | 5h 24m | 8h 16m | 39 | Customer Relationship Management |
Operations
Run it
Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more
The simulation is arithmetic on the estate, not a queueing model. more
How it runs
Run it again, going wrong
The same unit and the same stations, broken the way the estate already records breaking. more
7 stations, walked twice
Once clean, once with the categories the estate counts
This is the same unit on the same stations, breaking. more
No break below was chosen. more
One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.
As written
7 stations, nothing waiting, nothing sent back
0 min of 4.6 days
now Refresh pipeline · Pipeline Coverage Agent · 9.8 hrs
As the ledger has it
the same stations, plus 6 categories the estate already counts
0 min of 7.2 days
now Refresh pipeline · Pipeline Coverage Agent · 9.8 hrs
What breaks, and where it is counted
No break below was chosen. more
What the two runs say together
6 counted categories land on this procedure. more
What this run cannot claim
These breaks are shown together on one unit so the shape of a bad day fits on one screen. more
The separation register records a duty conflict against a sub-function and a named post, not against one procedure. more
Two clocks run. Worked time is the sum of the time the work is actually being done … more
Live observability
Systems this service would touch
Attributed by rule from the function's system list. more
3 systems attributed
0 of 3 returning records
Customer Relationship Management
Salesforce Sales Cloud · crm · bidirectional · critical
3 of 7 stations attributed here · would write back
Contract Lifecycle Management
Icertis · legal · bidirectional · high
3 of 7 stations attributed here · would write back
Configure, Price and Quote
Salesforce CPQ · crm · inbound · high
1 of 7 stations attributed here · read only
System attribution is a rule, not a reading. more
Who runs it
Orchestration and accountability
- Orchestrated by
- Forecast Orchestrator
- That orchestrator’s remit
- Owns forecast cycle work end to end inside Sales. Runs 3 lines across 16 stations, drains the repeatable share into the P2P tower, and holds 4 human gates.
- Accountable person
- VP Revenue Growth Management
- Sub-function
- Forecast & Pipeline Hygiene
- Shared spine tower
- p2p
- Hand-over points
- finance
Other services in this sub-function
2 alongside this one
What this page is and is not
This is a catalogue of the modeled estate. more