The catalogue Supply ChainSupply PlanningTransactional

Service SC2C

Allocation Decision

Runs transactional. Starts when a scheduled window opens. It runs 5,845 times a week across 5 stations. One of those stations stops for a person and 4 are done by an agent, 1 of them on the shared spine.

Runs a week

5,845

124 in flight right now.

Stations

1 person · 3 agent · 1 spine

Agent share of steps

80%

Autonomy on this service is set at 75% against a ceiling of 84%.

Decisions a person makes

Held by Director, Supply Planning.

Touchless

81%

Share of runs that complete without anybody opening them.

Timetable against actual

11.9h

Actual 12.4h, 0.5h over the timetable.

Operations

The lane diagram

Read it left to right. more

Person1 station and 30% of the dwellAgent3 stations and 60% of the dwellShared spine1 station and 10% of the dwell2 crossings between lanes

Human

decides

Agent

does the work

GBS

shared spine

System

attributed by rule

Enterprise Data Warehouse

Group ERP — Materials and Inventory

Supply and Demand Planning

Group ERP — Materials and Inventory

Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#	Station	Lane	Who	Layer	Dwell	Target	In flight	System
1	Detect scarcity	Agent	Capacity Balancing Agent	workflow	2h 43m	4h 13m	7	Enterprise Data Warehouse
2	Model customer impact Hands over at customer-service	Agent	Constraint Detection Agent	workflow	1h 28m	2h 16m	40	Group ERP — Materials and Inventory
3	Draft allocation	Agent	Material Requirements Agent	workflow	3h 5m	3h 52m	46	Supply and Demand Planning
4	Leader decide Held for a named human when the unit exceeds the supply plan decision envelope, when confidence falls below the floor, or when a policy clause is engaged.	Human	Director, Supply Planning	policy	3h 37m	4h 36m	8	Group ERP — Materials and Inventory
5	Communicate	GBS	Capacity Balancing Agent	gbs	1h 16m	1h 51m	23	Group ERP — Materials and Inventory

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through. more

Move something

Demand100%

5,845 a week is what the estate records. more

Decisions handed to agents0 of 0

This service has at most one gate, so there is nothing to hand over without removing the last human decision.

People on the gates604 people

Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.

Agent speed100%

100% is the dwell the estate records today. more

Person time a week

21,139.4h

5,845 items at 217 minutes of decision each.

Agent time a week

49,877.3h

512 minutes an item, which does not compete for a person.

Gate load

100%

Inside capacity, with 0.6h of headroom.

Stations without a person

80%

1 gate left on 5 stations.

Where an item spends its time

30% waiting on a person

70% in the agent lane

An item now takes 729 minutes of worked time end to end against 729 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.

What this model is, on Allocation Decision

The simulation is arithmetic on the estate, not a queueing model. more

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking. more

5 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking. more

No break below was chosen. more

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

5 stations, nothing waiting, nothing sent back

0 min of 12 hrs

now Detect scarcity · Capacity Balancing Agent · 2.7 hrs

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 17 hrs

now Detect scarcity · Capacity Balancing Agent · 2.7 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen. more

What the two runs say together

3 counted categories land on this procedure. more

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen. more

Two clocks run. Worked time is the sum of the time the work is actually being done … more

Live observability

Systems this service would touch

Attributed by rule from the function's system list. more

3 systems attributed

0 of 3 returning records

The system register

Group ERP — Materials and Inventory

SAP S/4HANA MM · supply · bidirectional · high

modeled

3 of 5 stations attributed here · would write back

Enterprise Data Warehouse

Snowflake · analytics · inbound · critical

modeled

1 of 5 stations attributed here · read only

Supply and Demand Planning

Kinaxis RapidResponse · supply · bidirectional · high

modeled

1 of 5 stations attributed here · would write back

System attribution is a rule, not a reading. more

Who runs it

Orchestration and accountability

Orchestrated by: Supply Planning Orchestrator
That orchestrator’s remit: Owns supply plan work end to end inside Supply Chain. Runs 3 lines across 17 stations, drains the repeatable share into the M2D tower, and holds 3 human gates.
Accountable person: Director, Supply Planning
Sub-function: Supply Planning
Shared spine tower: m2d
Hand-over points: customer-service

Other services in this sub-function

2 alongside this one

Supply Plan CycleSC2A Constraint ResolutionSC2B

What this page is and is not

This is a catalogue of the modeled estate. more