LensReading which lens this session carries.
The catalogueResearch & DevelopmentExternal CollaborationTransactional

Service RD9A

Research Collaboration Setup

Runs transactional. Starts when an upstream system posts an event. It runs 3,828 times a week across 7 stations. 2 of those stations stop for a person and 5 are done by an agent, 1 of them on the shared spine.

Runs a week

3,828

122 in flight right now.

Stations

7

2 person · 4 agent · 1 spine

Agent share of steps

71%

Autonomy on this service is set at 61% against a ceiling of 70%.

Decisions a person makes

2

Held by Director, External Innovation.

Touchless

65%

Share of runs that complete without anybody opening them.

Timetable against actual

22.8h

Actual 18.1h, 4.7h under the timetable.

Operations

The lane diagram

Read it left to right.

Person2 stations and 67% of the dwellAgent4 stations and 30% of the dwellShared spine1 station and 3% of the dwell3 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Product Lifecycle Management
Research Notebook and Experiment Data
Product Lifecycle Management
Product Lifecycle Management
Product Lifecycle Management
Product Lifecycle Management
Research Notebook and Experiment Data
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Identify partner

AgentPartner Scouting Agentworkflow1h 8m1h 23m20Product Lifecycle Management
2

Scope work

AgentAgreement Coordination Agentworkflow32m56m45Research Notebook and Experiment Data
3

Agreement

Hands over at legal

GBSAgreement Coordination Agentgbs30m59m26Product Lifecycle Management
4

IP terms review

Held for a named human when the unit exceeds the collaboration decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

Hands over at legal

HumanDirector, External Innovationpolicy4h 11m9h 19m8Product Lifecycle Management
5

Sign

Held for a named human when the unit exceeds the collaboration decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanDirector, External Innovationpolicy5h 30m7h 29m8Product Lifecycle Management
6

Kick off

AgentPartner Strategy Agentworkflow2h 22m3h 52m1Product Lifecycle Management
7

Track milestones

AgentCollaboration Orchestratorworkflow14m32m14Research Notebook and Experiment Data

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
3,828 a week is what the estate records.
Decisions handed to agents0 of 2
Cheapest decision first. The last gate never moves: something on this service always ends with a person.
People on the gates1060 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
37,067.8h
3,828 items at 581 minutes of decision each.
Agent time a week
18,246.8h
286 minutes an item, which does not compete for a person.
Gate load
100%
Inside capacity, with 32.2h of headroom.
Stations without a person
71%
2 gates left on 7 stations.
Where an item spends its time
67% waiting on a person
33% in the agent lane
An item now takes 867 minutes of worked time end to end against 867 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Research Collaboration Setup

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

7 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

7 stations, nothing waiting, nothing sent back

0 min of 14 hrs

now Identify partner · Partner Scouting Agent · 1.1 hrs

As the ledger has it

the same stations, plus 6 categories the estate already counts

0 min of 42 hrs

now Identify partner · Partner Scouting Agent · 1.1 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

6 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

The separation register records a duty conflict against a sub-function and a named post, not against one procedure.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

2 systems attributed

0 of 2 returning records

Product Lifecycle Management

Siemens Teamcenter · engineering · inbound · high

modeled

5 of 7 stations attributed here · read only

Research Notebook and Experiment Data

Benchling · engineering · inbound · medium

not-connected

2 of 7 stations attributed here · read only

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
Collaboration Orchestrator
That orchestrator’s remit
Owns collaboration work end to end inside Research & Development. Runs 3 lines across 19 stations, drains the repeatable share into no shared tower, and holds 6 human gates.
Accountable person
Director, External Innovation
Sub-function
External Collaboration
Shared spine tower
Not on the shared spine
Hand-over points
legal

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.