LensReading which lens this session carries.
The catalogueResearch & DevelopmentPortfolio AnalyticsAnalytical

Service RD11C

Benchmark Study

Runs analytical. Starts when the reporting period closes. It runs 33 times a week across 4 stations. One of those stations stops for a person and 3 are done by an agent, none of them on the shared spine.

Runs a week

33

78 in flight right now.

Stations

4

1 person · 3 agent · 0 spine

Agent share of steps

75%

Autonomy on this service is set at 67% against a ceiling of 86%.

Decisions a person makes

1

Held by Director, R&D Analytics.

Touchless

62%

Share of runs that complete without anybody opening them.

Timetable against actual

186.4h

Actual 198.9h, 12.5h over the timetable.

Operations

The lane diagram

Read it left to right.

Person1 station and 17% of the dwellAgent3 stations and 83% of the dwellShared spine0 stations and 0% of the dwell1 crossing between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Product Lifecycle Management
Research Notebook and Experiment Data
Product Lifecycle Management
Product Lifecycle Management
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Gather external

AgentProgram Health Agentworkflow11h 26m22h 54m25Product Lifecycle Management
2

Compare

AgentSpend Attribution Agentworkflow3h 58m4h 45m29Research Notebook and Experiment Data
3

Draft position

AgentCycle Time Agentworkflow3h 59m5h 52m23Product Lifecycle Management
4

Leader review

Held for a named human when the unit exceeds the analysis decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanDirector, R&D Analyticspolicy3h 58m7h 34m1Product Lifecycle Management

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
33 a week is what the estate records.
Decisions handed to agents0 of 0
This service has at most one gate, so there is nothing to hand over without removing the last human decision.
People on the gates4 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
130.9h
33 items at 238 minutes of decision each.
Agent time a week
639.7h
1,163 minutes an item, which does not compete for a person.
Gate load
94%
Inside capacity, with 9.1h of headroom.
Stations without a person
75%
1 gate left on 4 stations.
Where an item spends its time
17% waiting on a person
83% in the agent lane
An item now takes 1,401 minutes of worked time end to end against 1,401 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Benchmark Study

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

4 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

4 stations, nothing waiting, nothing sent back

0 min of 23 hrs

now Gather external · Program Health Agent · 11 hrs

As the ledger has it

the same stations, plus 2 categories the estate already counts

0 min of 25 hrs

now Gather external · Program Health Agent · 11 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

2 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

2 systems attributed

0 of 2 returning records

Product Lifecycle Management

Siemens Teamcenter · engineering · inbound · high

modeled

3 of 4 stations attributed here · read only

Research Notebook and Experiment Data

Benchling · engineering · inbound · medium

not-connected

1 of 4 stations attributed here · read only

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
R&D Analytics Orchestrator
That orchestrator’s remit
Owns analysis work end to end inside Research & Development. Runs 3 lines across 14 stations, drains the repeatable share into the DATA-ANALYTICS tower, and holds 3 human gates.
Accountable person
Director, R&D Analytics
Sub-function
Portfolio Analytics
Shared spine tower
Not on the shared spine
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.