LensReading which lens this session carries.
The catalogueFinanceRecord-to-Report & CloseTransactional

Service FI4A

Period Close

Runs transactional. Starts when a threshold is crossed. It runs 916 times a week across 8 stations. 2 of those stations stop for a person and 6 are done by an agent, 5 of them on the shared spine.

Runs a week

916

213 in flight right now.

Stations

8

2 person · 1 agent · 5 spine

Agent share of steps

75%

Autonomy on this service is set at 77% against a ceiling of 88%.

Decisions a person makes

2

Held by Corporate Controller.

Touchless

82%

Share of runs that complete without anybody opening them.

Timetable against actual

20.2h

Actual 20.9h, 0.7h over the timetable.

Operations

The lane diagram

Read it left to right.

Person2 stations and 57% of the dwellAgent1 station and 15% of the dwellShared spine5 stations and 28% of the dwell3 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Bank Connectivity Gateway
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Operations

Every station in order

The same stations as a list, with the dwell the estate records against each one and the system a station of that shape would touch.

#StationLaneWhoLayerDwellTargetIn flightSystem
1

Open period

GBSJournal Entry Agentgbs56m1h 50m33Group ERP — Financials
2

Post recurring journals

GBSJournal Entry Agentgbs28m48m30Group ERP — Financials
3

Reconcile accounts

GBSJournal Entry Agentgbs1h 2m2h 3m21Group ERP — Financials
4

Clear intercompany

GBSJournal Entry Agentgbs13m20m32Group ERP — Financials
5

Flux analysis

AgentClose Task Agentworkflow2h 11m4h 21m39Bank Connectivity Gateway
6

Exception review

Held for a named human when the unit exceeds the close task decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanCorporate Controllerpolicy5h 24m7h 47m5Group ERP — Financials
7

Controller sign

Held for a named human when the unit exceeds the close task decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

HumanCorporate Controllerpolicy2h 55m6h 21m9Group ERP — Financials
8

Close period

GBSJournal Entry Agentgbs1h 25m3h 16m44Group ERP — Financials

Operations

Run it

Change the volume, move the autonomy line, release a gate, and watch what happens to the hours in each lane and to the time it takes one run to get through.

Move something
Demand100%
916 a week is what the estate records.
Decisions handed to agents0 of 2
Cheapest decision first. The last gate never moves: something on this service always ends with a person.
People on the gates218 people
Each one is assumed to have 2,100 productive minutes a week, which is 35 hours.
Agent speed100%
100% is the dwell the estate records today.
Person time a week
7,618.1h
916 items at 499 minutes of decision each.
Agent time a week
5,725h
375 minutes an item, which does not compete for a person.
Gate load
100%
Inside capacity, with 11.9h of headroom.
Stations without a person
75%
2 gates left on 8 stations.
Where an item spends its time
57% waiting on a person
43% in the agent lane
An item now takes 874 minutes of worked time end to end against 874 in the recorded estate, a change of +0%. This is worked time, not calendar time: nothing here models a queue or a weekend.
What this model is, on Period Close

The simulation is arithmetic on the estate, not a queueing model.

How it runs

Run it again, going wrong

The same unit and the same stations, broken the way the estate already records breaking.

8 stations, walked twice

Once clean, once with the categories the estate counts

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

8 stations, nothing waiting, nothing sent back

0 min of 15 hrs

now Open period · Journal Entry Agent · 56 min

As the ledger has it

the same stations, plus 5 categories the estate already counts

0 min of 44 hrs

now Open period · Journal Entry Agent · 56 min

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

5 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

The separation register records a duty conflict against a sub-function and a named post, not against one procedure.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Live observability

Systems this service would touch

Attributed by rule from the function's system list.

2 systems attributed

0 of 2 returning records

Group ERP — Financials

SAP S/4HANA · ledger · bidirectional · critical

modeled

7 of 8 stations attributed here · would write back

Bank Connectivity Gateway

SWIFT and host-to-host channels · banking · bidirectional · critical

not-connected

1 of 8 stations attributed here · would write back

System attribution is a rule, not a reading.

Who runs it

Orchestration and accountability

Orchestrated by
Close Orchestrator
That orchestrator’s remit
Owns close task work end to end inside Finance. Runs 3 lines across 19 stations, drains the repeatable share into the R2R tower, and holds 5 human gates.
Accountable person
Corporate Controller
Sub-function
Record-to-Report & Close
Shared spine tower
r2r
Hand-over points
None — this service stays inside its function

Other services in this sub-function

2 alongside this one

What this page is and is not

This is a catalogue of the modeled estate.