LensReading which lens this session carries.

Prove · baseline BL-078

Commercial Advisory

Commercial Advisory, all regions, as run before the agents were switched on. Owner at the time of measurement: Associate General Counsel, Commercial.

Baseline register
Status
Locked and signed
confidence 0.84
Cost per unit
$19.08
184,782 units in the window
Cycle time
16.4 hrs
pre-agent, measured end to end
Quality
96.8%
service level attainment
Claimed on this baseline
$7.08m
$2.50m independently verified
Posted to the ledger
3 of 5
cash lines with a journal reference

How it was measured

System extract

Method
System extract
Method note
Transaction counts and stage timestamps pulled from the system of record across the whole measurement window. No sampling.
Window
FY24 Q3, thirteen weeks
Sample
184,782
Confidence in the method
0.84

Sign-off

Who accepted this as the number to beat

Status
Locked and signed
Signed by
Sofia Lindqvist
Role
Finance Business Partner, Operations
Signed
21.9 months ago
Caveat carried with the number
Locked and signed. The window is a full quarter and the method leaves an audit trail that can be re-performed.

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account
6300 · Professional and advisory services
External counsel, advisory and audit support. Avoided-cost claims land here and are the hardest to verify because the counterfactual is an invoice that was never raised.
Corporate GL · Third party · owner Ana Duarte, Group Financial Controller
Cost center
CC-2010 · Legal
Global · owner Sofia Lindqvist · annual budget $44.17m
Legalfunction viewEV-BL-078evidence chain

Benefit lines resting on this baseline

10 lines · $7.08m claimed · $5.87m realized · $2.50m verified

PeriodCategoryClaimedRealizedVerifiedStatusVarianceJournal
FY25 Q3Avoided cost$912.7k$693.6k$624.3kPartly verified
Scope
Scope drifted after the baseline was signed. The added work is real but it is not this baseline.
JV-2025Q3-0151
FY25 Q4Avoided cost$1.33m$967.7k$861.2kPartly verified
Rate
The blended labor rate used in the claim sits above the rate actually charged to the cost center.
JV-2025Q4-0152
FY26 Q1Avoided cost$1.69m$1.12m$1.02mPartly verified
Method mismatch
The baseline was measured by survey and the realized figure by system extract. The two are not comparable without a bridge, and no bridge has been built.
JV-2026Q1-0153
FY26 Q2Avoided cost$2.02m$2.04mnot verifiedNot verified
Unexplained
Internal audit could not trace part of the realized figure to a driver. The untraced amount stays in the variance column.
not posted
FY26 Q3Avoided cost$1.13m$1.05mnot verifiedPeriod open
Period open
The period is not closed. The realized figure is a run rate, not a result, and nothing in it has been verified.
not posted
FY25 Q3Cycle time$200.8k$140.6knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY25 Q4Cycle time$291.6k$175.0knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q1Cycle time$372.9k$320.7knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q2Cycle time$444.6k$297.9knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q3Cycle time$248.6k$206.3knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. Modeled numbers demonstrate the instrument and prove nothing about the business case.

The measurement window ran FY24 Q3, thirteen weeks over a sample of 184,782. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

3 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.