Prove · baseline BL-068

Compliance & Ethics

Compliance & Ethics, all regions, as run before the agents were switched on. more

Baseline register

How it was measured

Activity survey

Method

Activity survey

Method note

Self-reported effort allocation collected from the team. more

Window

FY24 Q3, thirteen weeks

Sample

4,249

Confidence in the method

0.49

Sign-off

Who accepted this as the number to beat

Status

Contested

Signed by

Tobias Renn

Role

Director, Business Finance

Signed

21.3 months ago

Challenged by

Grace Abbott, Head of Internal Audit

Caveat carried with the number

Signed and then challenged. more

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account

6500 · Outsourced services, shared centers

Managed-service fees for the shared towers. more

Corporate GL · Third party · owner Sofia Lindqvist, Finance Business Partner, Operations

Cost center

CC-2010 · Legal

Global · owner Sofia Lindqvist · annual budget $44.17m

Legalfunction view

Benefit lines resting on this baseline

10 lines · $7.97m claimed · $6.26m realized · $0 verified

Period	Category	Claimed	Realized	Verified	Status	Variance	Journal
FY25 Q3	Outsourced cost	$1.03m	$719.0k	not verified	Disputed	Rate The blended labor rate used in the claim sits above the rate actually charged to the cost center.	not posted
FY25 Q4	Outsourced cost	$1.49m	$1.40m	not verified	Disputed	Unexplained Internal audit could not trace part of the realized figure to a driver. more	not posted
FY26 Q1	Outsourced cost	$1.91m	$1.39m	not verified	Disputed	Unexplained Internal audit could not trace part of the realized figure to a driver. more	not posted
FY26 Q2	Outsourced cost	$2.27m	$1.48m	not verified	Disputed	Timing Benefit landed one period later than claimed. more	not posted
FY26 Q3	Outsourced cost	$1.27m	$1.27m	not verified	Period open	Period open The period is not closed. more	not posted
FY25 Q3	Cycle time	$226.0k	$169.5k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY25 Q4	Cycle time	$328.2k	$203.5k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY26 Q1	Cycle time	$419.7k	$365.1k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY26 Q2	Cycle time	$500.4k	$340.2k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted
FY26 Q3	Cycle time	$279.8k	$235.0k	not verified	Non cash	Non cash This is a cycle time or quality improvement. more	not posted

What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. more

The measurement window ran FY24 Q3, thirteen weeks over a sample of 4,249. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

0 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.