LensReading which lens this session carries.

Prove · baseline BL-052

Identity & Access

Identity & Access, all regions, as run before the agents were switched on. Owner at the time of measurement: Director, Identity & Access Management.

Baseline register
Status
Locked and signed
confidence 0.87
Cost per unit
$17.92
234,052 units in the window
Cycle time
15.9 hrs
pre-agent, measured end to end
Quality
90.9%
defect escape rate, inverted
Claimed on this baseline
$9.71m
$4.84m independently verified
Posted to the ledger
3 of 5
cash lines with a journal reference

How it was measured

System extract

Method
System extract
Method note
Transaction counts and stage timestamps pulled from the system of record across the whole measurement window. No sampling.
Window
FY25 Q2, eight weeks, shortened
Sample
234,052
Confidence in the method
0.87

Sign-off

Who accepted this as the number to beat

Status
Locked and signed
Signed by
Tobias Renn
Role
Director, Business Finance
Signed
13.1 months ago
Caveat carried with the number
Locked and signed. The window is a full quarter and the method leaves an audit trail that can be re-performed.

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account
6500 · Outsourced services, shared centers
Managed-service fees for the shared towers. Volume-priced, so a throughput change moves this account within one billing cycle.
Corporate GL · Third party · owner Sofia Lindqvist, Finance Business Partner, Operations
Cost center
CC-4030 · Information Technology
Global · owner Daniel Okoye · annual budget $24.46m
Information Technologyfunction viewEV-BL-052evidence chain

Benefit lines resting on this baseline

10 lines · $9.71m claimed · $6.96m realized · $4.84m verified

PeriodCategoryClaimedRealizedVerifiedStatusVarianceJournal
FY25 Q3Outsourced cost$1.25m$838.4knot verifiedNot verified
Volume
Seasonal volume ran ahead of baseline, which flatters the realized figure rather than the claim.
not posted
FY25 Q4Outsourced cost$1.82m$1.27m$1.21mPartly verified
Rate
The blended labor rate used in the claim sits above the rate actually charged to the cost center.
JV-2025Q4-0106
FY26 Q1Outsourced cost$2.32m$1.86m$1.65mPartly verified
Rate
The blended labor rate used in the claim sits above the rate actually charged to the cost center.
JV-2026Q1-0107
FY26 Q2Outsourced cost$2.77m$2.00m$1.98mVerified
Volume
Seasonal volume ran ahead of baseline, which flatters the realized figure rather than the claim.
JV-2026Q2-0108
FY26 Q3Outsourced cost$1.55m$991.6knot verifiedPeriod open
Period open
The period is not closed. The realized figure is a run rate, not a result, and nothing in it has been verified.
not posted
FY25 Q3Quality$275.3k$212.0knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY25 Q4Quality$399.8k$347.9knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q1Quality$511.3k$403.9knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q2Quality$609.6k$365.8knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q3Quality$340.9k$259.0knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. Modeled numbers demonstrate the instrument and prove nothing about the business case.

The measurement window ran FY25 Q2, eight weeks, shortened over a sample of 234,052. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

3 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.