LensReading which lens this session carries.

Prove · baseline BL-030

Demand Generation

Demand Generation, all regions, as run before the agents were switched on. Owner at the time of measurement: VP Demand Generation.

Baseline register
Status
Locked and signed
confidence 0.87
Cost per unit
$51.87
120,809 units in the window
Cycle time
38.0 hrs
pre-agent, measured end to end
Quality
86.7%
error rate at audit, inverted
Claimed on this baseline
$13.61m
$8.12m independently verified
Posted to the ledger
3 of 5
cash lines with a journal reference

How it was measured

System extract

Method
System extract
Method note
Transaction counts and stage timestamps pulled from the system of record across the whole measurement window. No sampling.
Window
FY25 Q2, eight weeks, shortened
Sample
120,809
Confidence in the method
0.87

Sign-off

Who accepted this as the number to beat

Status
Locked and signed
Signed by
Tobias Renn
Role
Director, Business Finance
Signed
14.1 months ago
Caveat carried with the number
Locked and signed. The window is a full quarter and the method leaves an audit trail that can be re-performed.

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account
6500 · Outsourced services, shared centers
Managed-service fees for the shared towers. Volume-priced, so a throughput change moves this account within one billing cycle.
Corporate GL · Third party · owner Sofia Lindqvist, Finance Business Partner, Operations
Cost center
CC-1020 · Marketing
Global · owner Ravi Menon · annual budget $34.31m
Marketingfunction viewEV-BL-030evidence chain

Benefit lines resting on this baseline

10 lines · $13.61m claimed · $12.14m realized · $8.12m verified

PeriodCategoryClaimedRealizedVerifiedStatusVarianceJournal
FY25 Q3Outsourced cost$1.75m$1.40mnot verifiedNot verified
Volume
Seasonal volume ran ahead of baseline, which flatters the realized figure rather than the claim.
not posted
FY25 Q4Outsourced cost$2.55m$2.65m$2.25mPartly verified
Timing
Benefit landed one period later than claimed. The run rate is intact; the period attribution was wrong.
JV-2025Q4-0065
FY26 Q1Outsourced cost$3.26m$3.06m$2.63mPartly verified
Timing
Benefit landed one period later than claimed. The run rate is intact; the period attribution was wrong.
JV-2026Q1-0066
FY26 Q2Outsourced cost$3.88m$3.34m$3.24mPartly verified
Scope
Scope drifted after the baseline was signed. The added work is real but it is not this baseline.
JV-2026Q2-0067
FY26 Q3Outsourced cost$2.17m$1.69mnot verifiedPeriod open
Period open
The period is not closed. The realized figure is a run rate, not a result, and nothing in it has been verified.
not posted
FY25 Q3Quality$385.7k$354.8knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY25 Q4Quality$560.1k$442.5knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q1Quality$716.2k$444.1knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q2Quality$854.0k$666.1knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q3Quality$477.5k$448.8knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. Modeled numbers demonstrate the instrument and prove nothing about the business case.

The measurement window ran FY25 Q2, eight weeks, shortened over a sample of 120,809. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

3 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.