LensReading which lens this session carries.

Prove · baseline BL-029

Supplier Onboarding

Supplier Onboarding, all regions, as run before the agents were switched on. Owner at the time of measurement: Director, Supplier Management.

Baseline register
Status
Locked and signed
confidence 0.93
Cost per unit
$31.48
194,246 units in the window
Cycle time
21.1 hrs
pre-agent, measured end to end
Quality
87.7%
error rate at audit, inverted
Claimed on this baseline
$13.68m
$6.96m independently verified
Posted to the ledger
3 of 5
cash lines with a journal reference

How it was measured

System extract

Method
System extract
Method note
Transaction counts and stage timestamps pulled from the system of record across the whole measurement window. No sampling.
Window
FY24 Q4, thirteen weeks
Sample
194,246
Confidence in the method
0.93

Sign-off

Who accepted this as the number to beat

Status
Locked and signed
Signed by
Ravi Menon
Role
Finance Business Partner, Commercial
Signed
18.0 months ago
Caveat carried with the number
Locked and signed. The window is a full quarter and the method leaves an audit trail that can be re-performed.

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account
6500 · Outsourced services, shared centers
Managed-service fees for the shared towers. Volume-priced, so a throughput change moves this account within one billing cycle.
Corporate GL · Third party · owner Sofia Lindqvist, Finance Business Partner, Operations
Cost center
CC-2020 · Procurement
Global · owner Sofia Lindqvist · annual budget $17.60m
Procurement & Source-to-Payfunction viewEV-BL-029evidence chain

Benefit lines resting on this baseline

10 lines · $13.68m claimed · $10.88m realized · $6.96m verified

PeriodCategoryClaimedRealizedVerifiedStatusVarianceJournal
FY25 Q3Outsourced cost$1.76m$1.36mnot verifiedNot verified
Scope
Scope drifted after the baseline was signed. The added work is real but it is not this baseline.
not posted
FY25 Q4Outsourced cost$2.56m$1.64m$1.49mPartly verified
Rate
The blended labor rate used in the claim sits above the rate actually charged to the cost center.
JV-2025Q4-0062
FY26 Q1Outsourced cost$3.27m$3.21m$2.98mPartly verified
Timing
Benefit landed one period later than claimed. The run rate is intact; the period attribution was wrong.
JV-2026Q1-0063
FY26 Q2Outsourced cost$3.90m$2.89m$2.48mPartly verified
Volume
Seasonal volume ran ahead of baseline, which flatters the realized figure rather than the claim.
JV-2026Q2-0064
FY26 Q3Outsourced cost$2.18m$1.79mnot verifiedPeriod open
Period open
The period is not closed. The realized figure is a run rate, not a result, and nothing in it has been verified.
not posted
FY25 Q3Quality$387.7k$240.4knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY25 Q4Quality$563.1k$388.5knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q1Quality$720.0k$432.0knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q2Quality$858.4k$626.7knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
FY26 Q3Quality$480.0k$441.6knot verifiedNon cash
Non cash
This is a cycle time or quality improvement. It has no journal entry, so it is carried outside the amount reconciled to the ledger rather than converted into a saving.
not posted
What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure. Modeled numbers demonstrate the instrument and prove nothing about the business case.

The measurement window ran FY24 Q4, thirteen weeks over a sample of 194,246. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

3 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.