LensReading which lens this session carries.

Prove · baseline BL-018

Application Management

Application Management, all regions, as run before the agents were switched on.

Baseline register

How it was measured

Time and motion

Method
Time and motion
Method note
Observed task timing on a case sample, extrapolated to the population.
Window
FY24 Q3, thirteen weeks
Sample
17,179
Confidence in the method
0.78

Sign-off

Who accepted this as the number to beat

Status
Locked and signed
Signed by
Helena Marsh
Role
VP Financial Planning and Analysis
Signed
21.1 months ago
Caveat carried with the number
Locked and signed, but the method carries extrapolation error that is not removed.

Where the benefit lands

Account and cost center this baseline reconciles to

General ledger account
6500 · Outsourced services, shared centers
Managed-service fees for the shared towers.
Corporate GL · Third party · owner Sofia Lindqvist, Finance Business Partner, Operations
Cost center
CC-4030 · Information Technology
Global · owner Daniel Okoye · annual budget $24.46m
Information Technologyfunction viewEV-BL-018evidence chain

Benefit lines resting on this baseline

5 lines · $16.02m claimed · $13.69m realized · $7.88m verified

PeriodCategoryClaimedRealizedVerifiedStatusVarianceJournal
FY25 Q3Outsourced cost$2.06m$1.86m$1.64mPartly verified
Scope
Scope drifted after the baseline was signed.
JV-2025Q3-0035
FY25 Q4Outsourced cost$3.00m$3.09m$2.63mPartly verified
Timing
Benefit landed one period later than claimed.
JV-2025Q4-0036
FY26 Q1Outsourced cost$3.83m$2.53mnot verifiedNot verified
Timing
Benefit landed one period later than claimed.
not posted
FY26 Q2Outsourced cost$4.57m$4.11m$3.62mPartly verified
Volume
Seasonal volume ran ahead of baseline, which flatters the realized figure rather than the claim.
JV-2026Q2-0037
FY26 Q3Outsourced cost$2.56m$2.10mnot verifiedPeriod open
Period open
The period is not closed.
not posted
What this record is, and what it is not

A benefit realization ledger reconciled to a general ledger needs the customer’s actual baseline figures and account structure.

The measurement window ran FY24 Q3, thirteen weeks over a sample of 17,179. That sample size is on the page because a baseline drawn from twelve cases and one drawn from forty thousand are not the same instrument, and averaging them into a single confidence figure would hide which one you are looking at.

3 of 5 cash lines resting on this baseline carry a journal reference. A benefit line with no journal reference has not touched the general ledger, so it is shown as claimed rather than counted as realized cash.