LensReading which lens this session carries.

Function cockpit

Supply Chain

Continuous sensing and bounded replanning, with plan stability enforced.

Autonomy0% / 83%

Phase: Phase 3 — Functional orchestration

Sense demand, inventory, capacity and disruption continuously; execute bounded replanning inside stability limits; and put material service trade-offs in front of humans.

Trust score

0

Touchless

0%

Human review

0%

Override rate

0%

Capacity released

20-30% inventory reduction and 5-20% logistics-cost savings (aspiration, not additive)

Accountable human

Chief Supply Chain Officer

CoS agent: Supply Chain Chief of Staff

Cost to serve per unit including inference, and where the capacity went

Unit economics

What a unit of Supply Chain work costs to serve

Cost per unit is stated after inference, not before it. Model spend, retrieval, evaluation and the human review time that agents still trigger are all inside the number. A cost-per-unit figure that excludes inference is a marketing number.

Units per week

114,337

Cost to serve / wk

$1.2M

was $3.8M

Run-rate saving

$136.4M

annualized at current volume

Inference spend / wk

$200K

17% of cost to serve

Capacity released

286.7 FTE

682 → 395 on the work

Cost to serve by sub-function

Before and after, per unit, with the inference component shown separately.

Sub-functionUnits / wkCost / unit beforeCost / unit nowOf which inferenceChangeWeekly delta
Demand Planning8,143$28$6.81$1.19-76%$175K
Supply Planning15,564$47$17$1.86-64%$470K
Sales & Operations Planning88$1K$401$65-62%$58K
Inventory Optimization10,449$35$9.49$1.48-73%$270K
Logistics & Transportation10,029$44$11$2.72-76%$334K
Warehouse & Fulfillment18,305$33$7.64$1.31-77%$465K
Trade & Customs13,428$11$4.68$1.19-57%$84K
Supplier Collaboration14,439$19$4.77$0.62-75%$207K
Order Promising5,643$42$13$2.72-70%$166K
Network Design7,324$30$12$1.59-61%$136K
Resilience & Risk10,925$38$15$3.40-61%$257K
Total114,337$3.8M$1.2M$200K-70%$2.6M

Inference is a variable cost that scales with volume, unlike the headcount it replaced. If volume doubles, the inference column doubles. That is the honest trade being made here.

Where the released capacity went

Capacity that is not redeployed is not a saving, it is a rounding error waiting to be re-hired.

Demand Planning

61.041.9 FTE

19.1 FTE

Redeployed into data stewardship and evidence quality.

Supply Planning

45.725.4 FTE

20.3 FTE

Redeployed into customer-facing escalation ownership.

Sales & Operations Planning

5.33.4 FTE

1.9 FTE

Redeployed into agent supervision, calibration and coaching.

Inventory Optimization

87.842.4 FTE

45.4 FTE

Redeployed into customer-facing escalation ownership.

Logistics & Transportation

86.741.9 FTE

44.8 FTE

Redeployed into cross-function process redesign.

Warehouse & Fulfillment

73.837.1 FTE

36.7 FTE

Redeployed into data stewardship and evidence quality.

Trade & Customs

69.747.2 FTE

22.5 FTE

Redeployed into data stewardship and evidence quality.

Supplier Collaboration

102.951.0 FTE

51.9 FTE

Redeployed into control design and independent testing.

Order Promising

30.521.3 FTE

9.2 FTE

Redeployed into cross-function process redesign.

Network Design

40.028.2 FTE

11.8 FTE

Redeployed into scenario work and strategy authoring review.

Resilience & Risk

78.455.3 FTE

23.1 FTE

Redeployed into data stewardship and evidence quality.