LensReading which lens this session carries.

End-to-end outcomes · one chain

OI-ITS-0095 — Concept to shelf

One concept followed from a formula change is proposed to the first production order is released against it, across every function and tower it touched.

Concept to shelf — all chains
State
Open
The week ended before the chain could reasonably finish.
Chain cycle
17.2 d
Wall clock, first stage start to last stage end
Of which waiting
31.1 h
8% of the chain was queue, not work
Cost to serve
$66.84
6 touches over 2 stages
A person intervened
1×
At one stage, marked below
Match confidence
0.40
Cohort

What this chain is, and how sure we are it is one chain

Identity, counterparty and the correlation key

The unit
No counterparty recorded
Mexico · Latin America · MXN
Started Wed, Aug 12, 17:59, and has not ended inside the observation window.
How the stages were joined
Cohort · 0.40
The chain crosses a boundary and no usable party join exists on either side.
A chain is only as sure as its weakest join, so the figure above is the minimum across the 1 joins below, not their average.
How much of the service ran
2 / 5
1 function · 1 tower
3 of the 5 stages were never found; the chain stops after artwork approved. That is the chain as observed, not proof the work did not happen elsewhere.

The chain, stage by stage

2 stages · 31.1 h waiting · 15.9 d in work

01Formula proposed
CG-C2L-015015Formula changeelnR&DC2L
The chain starts here.
In work
4.3 h
Touches
0
Handling
touchless
Join
Origin
On the document
$0
Handoff wait before this stage: 31.1 h — nothing was being done to the concept for that time.
02Pack specified a person intervened
CG-C2L-015861Packaging specificationplmR&DC2LArjun Mehtaexception C2L-SPC
At least one side of this step records no party at all, so there is nothing to join on beyond place and timing.
In work
15.7 d
Touches
6
Handling
manual
Join
Cohort 0.40
On the document
$0
The amounts in the right-hand column are what each document carried, and they are deliberately not added up — the same money is written down once at each of the 2 stages this concept passed through. This service counts value once, at first build released, which puts $0 against this chain.

Where a person intervened

1 of 2 stages were not touchless

Pack specified
manual
Arjun Mehta · R&D · Concept-to-Launch · 6 touches over 15.7 d · raised C2L-SPC
Across the 2 complete chains of this service the median is 0, so this one sits above the middle. A stage counts here when its handling is assisted or manual; touchless stages are excluded.

What the time and the money went on

The chain decomposed

Waiting
31.1 h
8% of elapsed time
In work
15.9 d
92% of elapsed time
Waiting and work are an exhaustive split of the 17.2 d this chain took — every hour is in one bucket or the other. The longest single wait was 31.1 h before pack specified.
Cost to serve, $66.84
6 touches at 11 minutes of loaded time each$63.80
2 stages of inference and system cost$3.04
Cost to serve is modeled from the touches the ledger recorded, not billed from a timesheet.
1 stage raised an exception (C2L-SPC), and the chain was reworked once.

The same chain for the whole week, as a distribution

2 complete concept to shelf chains, 10–16 August 2026

this chain sits at the 100th percentile
1
1
6.7 dten equal bands of chain cycle time6.8 d
Median chain
6.7 d
p25 6.7 d · p75 6.8 d
Slowest tenth
6.8 d
worst seen 6.8 d
Median waiting
4.7 d
70% of the median chain is queue
Median cost
$7.60
p90 $7.60
The mean of 6.7 d sits on the median of 6.7 d, which is why the distribution is drawn rather than reported as an average: the gap between the median and the slowest tenth is 1.6 h, and it is that tail, not the average, that customers of this service actually feel. This chain is not complete, so it is not in the 2 above. The commitment is 1,008 hours; no chain started early enough in a one-week window to be judged against it.
The ledger behind these chains is one week, 10 to 16 August 2026, which is 168 hours. A chain that had not finished when the week ended is open, not late: the week simply stopped watching it. A chain whose commitment falls after the end of the week could never have been seen to miss, so its service level reads not measurable rather than holding. Nothing on these pages should be read as a monthly or annual attainment. This chain had not finished when the window closed, so its cycle time is a floor, not a duration — it is right-censored, and it is not counted as a breach anywhere on this platform.